Rick S.
Posted
The tech was great but was told I would…
The tech was great but was told I would get a call back from technician within 1 hour. Waited 6 1/2 hours until the call came through. Tied up my whole day. When I used Support.com, I was connected within 1 minute, 6 1/2 hours is too long to wait. Too many customers for the number of technicians. Should try to remedy this quickly or you will start hemorrhaging clients



