8am MyCaseReviews of mycase.com

Organization and assistance when needed.

Very user friendly, adaptable to my practice and helps maximize my time.

Not perfect but it is better than any other case management software on the market.

I like my case, however I want to be able to organize my calendar by color and there are some other features that need to come.

It's a great user friendly program that is very organized and easy to use. There is some glitches and some things that can be more simplified but overall I really recommend this program to any law office. It's awesome!

MyCase is easy to use and has all the features that we need.

My Case is relatively easy to set up and, so far, our clients really like its features. We're still waiting on our website and have not yet utilized the electronic payments option, so I can't comment on those. I am impressed with the software's ability to customize the fields and workflows and the template construction. From my personal experience with My Case, it has met or exceeded my expectations and I would recommend it! My only criticism is that since I have had my demo and become a paying customer, customer service has not been easily obtained. We chose the software based upon the customization features and, to date, have experienced difficulty in getting those items to function properly. My sales person told me to email customer service, however I have not yet received a response to any of my emails to them. The sales team responded quite quickly and efficiently but since we got passed on to the customer service team, this has not been the case. This situation is the only reason I could not give My Case a five star review.

Virtually every function works very well but I still want the ability to search the entire database for almost any word. I also want the time on top where I can see it. Also would like program to ask about time entries on calendared matters as a reminder to enter billing time.