Excellent
102 reviews
MyArrivalHonesty, pricing, process and quality scores appear once 5 customers have rated them.
MyArrival.com is an independent online intermediary that helps travelers worldwide with arrival cards and traveler/customs declarations.We make the application process simple through clear, user-friendly forms, multilingual support, guided applications, verification checks, priority processing, and early submission where available. Early submission helps many travelers arrange their travel documents well before departure.Every customer receives a secure account where travel details and completed applications are safely stored. For future trips, previously entered information can be reused, making new applications much faster and more convenient.Our goal is to save travelers time, reduce mistakes, and provide reliable customer support throughout the entire application process.
MyArrival (myarrival.com) has 102 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
102 approved reviews, newest moderated first
Herman
Posted
Making easy to fill out.
Response from MyArrival· Sep 30, 2026
Thank you for your review Herman! We're happy to hear that you found the application easy to fill out. Wishing you a smooth journey and a wonderful trip! ✈️
JASMINKA A.
Posted
Simle and easy process
Response from MyArrival· Sep 24, 2026
Thank you for your kind feedback Jasminka! We’re glad to hear you found the process simple and easy to complete. We’re always aiming to make the application experience as straightforward as possible, so it’s great to know everything went smoothly for you. We appreciate you taking the time to share your experience!
Customer
Posted
Easy to follow instructions.
Response from MyArrival· Sep 24, 2026
Thank you for your feedback! We’re pleased to hear that you found the instructions easy to follow and the process straightforward. Clear guidance is something we really value, so it’s great to know it helped make your application simple to complete. We appreciate you sharing your experience with us!
Paula H.
Posted
Super easy to use on my phone, despite the small fonts!!
Response from MyArrival· Sep 22, 2026
Thank you for your feedback Paula! We’re delighted to hear that you found our service easy to use on your phone. 😊 We appreciate your comment about the font size as well and will keep it in mind as we continue improving the user experience. Have a wonderful trip, and we hope to assist you again in the future!
Lori
Posted
Easy & quick!
Response from MyArrival· Sep 22, 2026
Thank you for your positive feedback Lori. We strive to make our platform ad efficient as possible. Have a great trip!
SB
Posted
I feel scammed. This company encourages you to pay for an urgent permit to enter South Africa. I discovered later I could have obtained it as quickly and free through the government website. As it's delivered immediately you can't request a refund. Do your homework!!
Response from MyArrival· Sep 22, 2026
We’re sorry to hear that you feel this way and appreciate you sharing your experience. Our service offers different processing options, and costs may vary depending on the urgency selected by the customer. Before an application is submitted and payment is completed, the applicable processing time and pricing are disclosed during the checkout process, in our Terms and Conditions, and throughout our website. We also verify applications before processing them. If we identify an error or missing information in an application, we contact the customer where possible so that the issue can be addressed before proceeding. Our visa support team is available 24/7, 365 days a year, should you have any questions or need assistance with their application. Our service is intended for customers who prefer assistance with the application process and the processing options we provide. If you would like to discuss your application or request its cancellation, please contact us at [email protected] with your application details, and our team will be happy to review the matter with you.
Mng1969
Posted
Quick and effortless! I got caught out and didn’t realise that I needed a visa AND an arrival card. I discovered this at 2am and I was flying to Bali at 9am…within the hour I had my visa. The email communication is clear and concise. Great service.
Response from MyArrival· Sep 22, 2026
Thank you so much for sharing your experience! We’re delighted to hear that we could help, especially with such a tight travel schedule. ✈️ It’s great to know that you received your visa quickly and found our email communication clear and concise. We understand how stressful last-minute travel requirements can be, so we’re pleased our service made the process quick and effortless for you. We wish you a fantastic time in Bali! 🌴
Libbi
Posted
This is actually a 3rd party company. We were charged $162.00 & if we used the actual site for Aruba,com tge cost would have been $40.00. Our error but we did receive the information we needed promptly. Just watch what site you log into.
Response from MyArrival· Sep 22, 2026
Thank you for sharing your experience, and we’re pleased to hear that you received the information you needed promptly. Our pricing can vary depending on the urgency and processing option selected. In addition to processing applications, we review the information provided before submission and contact travelers if we identify any mistakes or issues that need to be addressed. We also offer urgent processing options and 24/7, 365-day customer support for assistance throughout the process. All applicable pricing and processing options are clearly displayed before checkout, as well as in our Terms and Conditions and across our website, so customers can review the cost before completing their application. We appreciate your feedback and are glad we could help you complete the process smoothly.
