MX LockerReviews of mxlocker.com

My last choice. Ill go retail, ebay and Facebook marketplace before I come here

MXLocker banned my account without any explanation. I had money in my account, and now I can’t access it. On top of that, my friend experienced the exact same issue — their account was also banned without any reason. This seems more like a mass account ban rather than an isolated incident. I’ve been waiting for a response from support for 5 days, but neither I nor my friend have received any explanation. Instead of addressing issues privately, MXLocker only responds publicly and ignores individual inquiries. It feels like they are deliberately stalling for no clear reason. This treatment of users is unacceptable. If you value your money and peace of mind, I strongly advise against using MXLocker. You simply cannot trust this platform to operate reliably or fairly.

My account on MXLocker was blocked without any explanation, and the entire balance of $3,500 became inaccessible. This was completely unexpected and extremely frustrating. I tried contacting their support for over a week, but my messages were ignored. When they finally responded, I provided a government-issued document to verify my identity (issued by the U.S. government), but they claimed it was "not genuine." This is absolutely ridiculous, considering it’s an official document. This kind of injustice and complete disregard for their customers makes this platform highly unreliable. MXLocker has proven itself to be a company that cannot be trusted. I strongly advise against using this platform for selling or holding your funds. If you value your money and time, stay far away from MXLocker.

I was being lied to and strung along by a seller, claiming my items where shipped when they clearly where not. Mx locker claims their policy is that the items must ship within 3 days. After 2.5 weeks and many emails requesting that I get a phone call. No one ever called me. And they honestly had no real solution. They definitely don’t honour their own policies. And I highly doubt they would have wver refunded me if the items didn’t show. Extremely disappointed with my first time using this platform.

MxLocker’s customer service is terrible. It’s like the representative is just reading from a script and copy pasting terms/policies. I placed an order and website said the seller had 3 days to ship. Several days went by without shipment update and seller wouldn’t respond. Mxlocker was a royal pain to deal with and had zero CS skills what so ever. Like talking to AI/robot. Which is infuriating on top of an already irritating situation. A simple “hey we’re sorry for your inconvenience” goes a LONG way in terms of diffusing a situation. Instead it was like I was talking to a tree.