Virnell L.
Posted
Great service
Great service, quality glasses;,super fun frames

Great
8,133 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Muukal is an eyewear retail store and now has an online sales business. In the past three years, we have served more than 100000 users offline, and we will maintain consistent high-quality service standards online to provide people with affordable high-quality glasses.
MuukalOptical (muukal.com) has 8,133 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.
8,133 approved reviews, newest moderated first
Virnell L.
Posted
Great service, quality glasses;,super fun frames
Kelly O.
Posted
All the 6 pairs do not have correct bi focal set in the proper area of the lenses. You said you made them as per my requirement but the second set of 3 made up are still not correct, the bifocal/progressive part is not in correct area of the lenses. cannot wear them, distorted views.
Response from MuukalOptical· Aug 9, 2024
Sorry, we have remade it according to your request, so is there any problem?
Shannon S M.
Posted
The prescription is off, and causes double vision. I even ordered again thinking it may be the size of lenses or a flaked. Nope. All worthless.
Helen
Posted
Fits perfect. Love them.
JESSICA W.
Posted
One pair of glasses was missing from the original shipment. Waited a few days for the other pair to arrive but they were very courteous about this and answered all my questions.
Tracy T.
Posted
Now even 1 week went by before the arm of my glasses fell off. One week and they broke. Haven't been able to use them and basically threw away my money. Thanks for a sh!tty product.
Response from MuukalOptical· Aug 9, 2024
Hello, Are you saying that one pair of glasses is broken? We will handle this matter for you, thank you and look forward to your reply
Emily S.
Posted
I was so excited because Muukal has such cute frames. I’ve used my same prescription with several online prescription glasses companies and never had a problem. Every pair I got from Muukal either the RX was off or the pupillary distance was off. I couldn’t wear any of them. When I reached out about returning them I was told I would only receive a partial refund. So I paid for 3 pairs of glasses I cannot wear. Additionally the colors and size of the glasses does not match what you see online. I can understand a little variance, but these were huge differences. Order #: 22402033377
Multiple Order C.
Posted
I've ordered from Muukal twice and it's been great. They have great sales. Selection is good, I'm able to find the styles I like that aren't generally carried in brick & mortar stores. Quality is decent. Shipping time isn't bad considering they have to make the lenses for my prescription and the distance they're being shipped from.