Great
8,133 reviews
MuukalOpticalHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Muukal is an eyewear retail store and now has an online sales business. In the past three years, we have served more than 100000 users offline, and we will maintain consistent high-quality service standards online to provide people with affordable high-quality glasses.
MuukalOptical (muukal.com) has 8,133 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.
8,133 approved reviews, newest moderated first
customer
Posted
Have not received my glasses. Your tracking site says it was delivered on New year's Day, it was not. My mistake, they have been found. Thank you so much for your quick response
Response from MuukalOptical· Jan 5, 2025
Okay, we will do our best to investigate and handle this matter. Please don't worry
Beth
Posted
I love ordering from you but this time one pair of glasses broke the second day I wore them
Response from MuukalOptical· Jan 5, 2025
Sorry, please feel free to contact us. We will try our best to solve your problem. Thank you（[email protected] or (256) 668-8891）
Ann
Posted
Just got my second set of eye glasses. They are great. I Iove the quality, and they fit just right. Due to holiday time it did take a while to arrive, and I was not able to track it. But customer service helped me with that. Thank you for that. So easy to order, and I just love my new glasses.
customer
Posted
My glasses usually run $$$ and I work in childcare so they get beat up quickly. After the second pair of high dollar glasses were broken I decided to try here and I'm pleasantly surprised. I was able to get 2 pairs of glasses for less than 1 at the eye doctor. My prescription is correct for both pair and there appear to be no difference in quality. If they get damaged I'm out much less AND I have a second pair so no taping them up to get through the day! I will more than likely be getting a few more as I wear them everyday and can afford to switch them out when purchasing here!
customer K.
Posted
Great selection, great prices, and quality products.
Loki
Posted
I ordered the glasses just before Christmas and they came in about a week which was great! But the glasses came broken inside. The lenses are great and they look gorgeous. I've tried contacting 4 times to get either new ones sent out or a refund but I haven't heard anything back in 4 days. UPDATE have had an email back and they've been offered to be replaced! It's understandable with the new year with the times.
Response from MuukalOptical· Jan 4, 2025
We are very sorry, many times we may not receive your email, or you may not receive our email. Can you contact us on your phone as soon as possible? Thank you (256) 668-8891）
Richard S.
Posted
Loved them so much, I ordered another pair! I highly recommend this company!
Rob B.
Posted
Quick and easy great selections great's prices.
