MudifyReviews of mudify.com

Mi nombre es Ricardo Martínez y soy de Republica Dominicana. Recientemente realicé una compra con Mudify para mi guagua con el Vendedor David por chat personalizado, la atención al cliente fue excelente de principio a fin. David siempre estuvo disponible para responder mis preguntas, valió la pena la espera. Los precios fueron muy competitivos y el servicio personalizado marcó una gran diferencia en comparación con otras tiendas donde es difícil obtener soporte real. ¡Gracias a David y al equipo de Mudify por el excelente servicio!

It’s rare to get great customer service from actual humans these days. Mudify support staff are super responsive. Answered all my questions timely even after work hours. They accommodated my request to deliver my order via UPS since I was having delivery issues with the FedEx guy.

Brian was a friggen rockstar and helped us with a warranty replacement on a part, making the process super smooth and hands off with the manufacturer. You can purchase stuff anywhere, but getting first class support when you need it after the sale means way more to me! Thanks team!

I can't say I had a problem with them at all but sort of needed some clarification on an order of prebuilt struts. They explained to me that the extra parts are not shipped with the assembled components as people think the extra/surplus parts were forgotten. They completely understood my need and took care of it. They're sending the parts originally not needed but now are at no cost to me. Other than a lot of emails about investigating this question I've been very pleased with their service and how they expedited the shipment. Special thanks to Brian Mendoza for helping me out!

Eddie was extremely helpful and we ended up having over a 45 minute conversation discussing all options and possibilities. He was willing to go the extra mile and ultimately made me feel confident in my decision for the specific suspension configuration. You can’t go wrong with Mudify!

I ordered a 2”full suspension kit from Mudify. Everything shipped within a week. Very quick. I installed the front shocks and something seemed off about it. I contacted Mudify about my concerns. They requested I send some photos, which i did. It took Mudify about 10 minutes troubleshoot the problem and get back to me with the solution! The problem was my own error and they were very professional about pointing out the problem. I can’t say enough about the expedient response to my request. Mudify has the best customer service I’ve experienced. A solid company throughout.

Both times that I ordered a lift kit from Mudify, I received knowledgeable advice regarding my build. The pricing is appropriate for what I received and I think it is a good value.

I spent a long time researching the best lift kit for my Tacoma. Out of all the online stores, Mudify had the best fully customizable options. I was able to put together a kit that did exactly what I needed. When the rear shocks provided turned out to be the wrong part (due to a recent change in manufacturing), Mudify's customer service was exceptional and they solved the problem quickly.