Poor
11,886 reviews
MrFluffyFriend™Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Rated Honest, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
June A F.
Posted
Poor wrote back asked for a photo- I sent it right away - not response
Response from MrFluffyFriend™· Feb 9, 2023
Hi June! We're sorry to hear that you're not satisfied with our service. We try to constantly improve our products and services with helpful feedback like yours. You can contact us via email at mrfluffyfriend.com so we can look for solution together. Looking forward to hear from you!
Wendy S.
Posted
Love the pet bed, but it took a long time to arrive.
Response from MrFluffyFriend™· Jan 25, 2023
Hi Wendy! Nothing makes us happier than knowing your pets love the beds. We apologize for the long delay though. We try to constantly improve our products and services with helpful feedback like yours. Thank you so much for the feedback! 🐾️
Lynda B.
Posted
I have never received the product. Have tried to track it with no luck.
Response from MrFluffyFriend™· Feb 9, 2023
Hi Lynda! Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused. We try to constantly improve our products and services with helpful feedback like yours. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
NOYB
Posted
We just purchased our Mr. Fluffy Anti-Anxiety bed for the 4th time! I think that would safely say that it is absolutely amazing! We have bought different sizes (i.e. more than one dog) and they are all great.
Response from MrFluffyFriend™· Feb 17, 2023
Hi Noyb! Thank you for leaving us a positive review. We are very happy to hear that you loved our product and will make sure to pass along your kind words to the rest of our team. Customer satisfaction is our top priority, and your review reinforces our efforts to provide the best products and service possible. So thank you again for your kind words, and we look forward to your next purchase.
Rhonda T.
Posted
Your dog bed on line looks very stuffed. Our dog weighs 80 pds. When Tilly get in the bed we hear her hit the floor. We bought an extra large bed but it has very little stuffing. I had to go buy a flat bed to put under this bed. Not happy,sorry.
Response from MrFluffyFriend™· Feb 12, 2023
Hi Rhonda! Thank you for sharing your feedback with us. We apologize that we didn't meet your expectations. We want to discuss this with you, so could you please reach out to us at [email protected]. We would like to make things right and hope that you will give us another opportunity to do so.
Lin O.
Posted
I placed my order October 25th. The payment was immediate but still have not received my product. The confirmation said 7-21 days for delivery and it has been over a month
Response from MrFluffyFriend™· Feb 9, 2023
Hi Lin! We're sorry to hear that you're not satisfied with our service. We try to constantly improve our products and services with helpful feedback like yours. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Natalie A.
Posted
Two of my cats literally melt in the cushion.. one even snored! Meanwhile, my other cat will have nothing to do with it! All in all, It was a good purchase!
Response from MrFluffyFriend™· Feb 17, 2023
Hi Natalie! Thank you for leaving us a positive review. We are very happy to hear that you loved our product and will make sure to pass along your kind words to the rest of our team. Customer satisfaction is our top priority, and your review reinforces our efforts to provide the best products and service possible. So thank you again for your kind words, and we look forward to your next purchase.
Jeanne
Posted
My dear fur buddy, Mac, LOVES this new fluffy bed. Mac left the older bed , that he loved, to choose this new very soft and fluffy bed as his companion through out the day. The delivery time seemed long , but when I wrote an inquiry, I did receive a speedy response of the bed in transfer. I did select the XL size and wish I had gone one size larger. Mac is only 24 pounds , but stretches out and fills the bed, but Mac is happy. The bed is well made of exceptional materials...VERY soft! I would buy this product again.
Response from MrFluffyFriend™· Feb 17, 2023
Hi Jeanne! Thank you for leaving us a positive review. We are very happy to hear that you loved our product and will make sure to pass along your kind words to the rest of our team. Customer satisfaction is our top priority, and your review reinforces our efforts to provide the best products and service possible. So thank you again for your kind words, and we look forward to your next purchase.
