Poor
11,886 reviews
MrFluffyFriend™Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Rated Honest, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
Tony B.
Posted
Pet bed not stall similar to photo in your ad -you are a scammer
Response from MrFluffyFriend™· Jan 20, 2023
Hi Tony! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
customer
Posted
Easy to move. Our dog loves it.
Response from MrFluffyFriend™· Jan 26, 2023
Hi there! Nothing makes us happier than knowing that your pet loves the bed. Thank you so much for your positive feedback!🐾️
Leann
Posted
If I could rate a zero I would. The beds are nothing like they show on your website. And the return policy is a joke. The beds online are at least 18” thick, what I received is less than 4” thick, no pads at all. I have been trying to rerun them, and was informed I need to ship them back to China, when the website notes I would be responsible for t-returning “to a warehouse closest to me”. I have been corresponding with customer service and they have been no help. I asked them to escalate my ticket 3 days ago and no response. I will never purchase from you or recommend you.
Response from MrFluffyFriend™· Jan 20, 2023
Hi Leann! We are terribly sorry to know you are unsatisfied with our product and service. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
rose mary S.
Posted
I got the large for a 22 lb dog, and it is a little small, so I would suggest to size up. She can curl up in it, but not lie out straight like the picture showed. The bottom scoots around and the sides are the limiting factor for the base to be large enough. It is nice and soft and she does use it some.
Response from MrFluffyFriend™· Jan 20, 2023
Hi, Rose Mary. We are sorry for your negative experience with the product sizing and delivery. I want to assure you that your feedback does not go unnoticed. Thank you and have a nice day! -Team MrFluffyFriend™
Julie B.
Posted
It is the first bed that our frenchie bulldog has not chewed up!
Response from MrFluffyFriend™· Jan 28, 2023
Hi Julie! Wow, thank you so much for your feedback. It means a lot to us here at MrFluffyFriend. 🐾️
Sammie R.
Posted
Our dogs love the beds.
Response from MrFluffyFriend™· Jan 26, 2023
Hi Sammie! Nothing makes us happier than knowing that your pet loves our product. Thank you so much for your positive feedback! 🐾️
Brian S.
Posted
the pillow is not quite like the one in pictures. it is not quite near the fluffiness that is in the pics. the center is hollowed out like the cheap ones. would not buy again! it was probably not worth the on sale price I paid....
Response from MrFluffyFriend™· Jan 20, 2023
Hello Brian. I really appreciate you taking the time to share your experience with us. I am sorry to hear that you were dissatisfied with our product.
John J P.
Posted
Very nice beds.........dogs love them.
Response from MrFluffyFriend™· Jan 26, 2023
Hi John! Nothing makes us happier than knowing that your pet loves out bed. Thank you so much for your positive feedback! 🐾️
