Poor
11,886 reviews
MrFluffyFriend™Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Rated Honest, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
Elaine
Posted
Medium size Way too small for my miniature schnauzer. Supposed to be 24 inches and it’s no way near that
Response from MrFluffyFriend™· Jan 19, 2023
Hi Elaine! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Susie in E.
Posted
Loved the packaging of this product and our dog LOVES the bed. Delivery was on time. What more could you ask for?
Response from MrFluffyFriend™· Jan 24, 2023
Hi Susie! We are happy to know you and your pet had a positive experience at MrFluffyfriend. Looking forward to seeing you again soon! 🐾️
Dragan R.
Posted
Xxxxxxxxxxxxxxxx. No good.
Response from MrFluffyFriend™· Jan 19, 2023
Hi Dragan! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Jacqueline
Posted
I know I can return the item but I am so disappointed with it...it wobbles when my dog climbs in it, which I think unsettles him more...I’ll chalk it down to experience..I should have gone to a local pet shop and looked at the item properly before going online... UPDATE I would have responded sooner to this but the email link failed to work. My fur baby is now comfortable with his bed! It’s still a bit wobbly but he no longer seems to mind and can be found dozing in it most of the day. Thank you for you offer of assistance
Response from MrFluffyFriend™· Jan 21, 2023
We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Kristin P.
Posted
Ordered this Nov. 29 2022 and it was delivered after Christmas. Never once heard from company unless I complained and then it took several days. I should never have ordered from such disaster of a company.
Response from MrFluffyFriend™· Jan 19, 2023
Hi Kristin! We are terribly sorry to know you are unsatisfied with our service. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Phyllis Sasser D.
Posted
Took forever to receive the product but our dog loves it! Too expensive…$82? Come on! Makes me want to go to Costco!
Response from MrFluffyFriend™· Jan 20, 2023
Hi, Phyllis. Nothing makes us happier than knowing your pet loves the bed. Thank you for sharing your insights with us. It's hard to hear that you had a negative experience with delivery service. We try to constantly improve them with helpful feedback like yours. -Team MrFluffyFriend™
Purcell
Posted
My dog and I love her new bed! The fluffy outer material is very soft and sturdy! My only complaint would be that the bed filler could be fluffier/fuller but overall it’s a well made quality dog bed that she will enjoy for years!
Response from MrFluffyFriend™· Jan 20, 2023
Hi there. We are happy to know you and your pet had a positive experience at MrFluffyfriend. We try to constantly improve them with helpful feedback like yours. Looking forward to seeing you again soon! - Team MrFluffyFriend™
Tom from M.
Posted
The bed arrived and right away you could tell that this looked nothing like what was shown on the website. It comes vacuum packaged, so I allowed it to expand for 24 hours and at no time did it ever look as good as what was shown. I contacted Mr. Fluffy Friend and within a few days someone did reply back to me. They offered a discount, which was not much of a discount, but I took it anyway just to be done with the whole thing. My dog does lay on it, but he would have laid on anything that I would have bought, and I could have gotten a lot of other beds for half of the price of this one, even with the discount. NOT worth the price!
Response from MrFluffyFriend™· Jan 20, 2023
Hi Tom! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
