Poor
11,886 reviews
MrFluffyFriend™Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Rated Honest, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
Tess
Posted
We hebben een nieuw bed ontvangen na een minder goede ervaring. Netjes dat ze dit zo hebben opgelost.
Response from MrFluffyFriend™· Jun 18, 2026
Dank je wel voor je update, Tess! Fijn om te horen dat je een nieuw bed hebt ontvangen en dat alles netjes is opgelost na je eerdere ervaring. We waarderen je geduld enorm en hopen dat je hond nu volop kan genieten van het nieuwe bed 🐾
Susan
Posted
Give your dog the 5 star treatment every day with the latest Fluffy blanket. I bought the largest size ( even though my dog is a tiny Italian Greyhound ) to put on my bed, and she loves snuggling into it, even though the weather is warming up. The blanket is so light and airy that she never gets too hot, nor do I sleeping next to her. All the MrFluffyFriend products wash like a dream and are dry as soon as you need them. I wish you made blankets to fit human beds, they feel like silk and you can't resist stroking them as well as your dog underneath them.
Response from MrFluffyFriend™· Jun 17, 2026
Hi Susan, Thank you so much for your wonderful review 😊 We’re absolutely delighted to hear that your Italian Greyhound is loving the fluffy blanket — even more so that it’s become her favourite snuggle spot on your bed. It’s great to know you’re both comfortable and enjoying it, especially with the lightweight feel in warmer weather. We also really appreciate your kind words about the washability and feel of our products — that means a lot to us! 🐾🩵
Bee
Posted
The minute I took the calming furniture cover out of its wrapping and gave it a shake our elderly Gussie came and went to sleep on it. And it was lying on the floor not her favorite couch. She spends a lot of time sleeping on that wonderful fluffy cover. It is the best.
Response from MrFluffyFriend™· Jun 17, 2026
Thank you for sharing this lovely story! We’re so happy to hear that Gussie immediately felt at home on the calming furniture cover — especially choosing it over her usual spot! It’s wonderful to know she’s spending so much time resting comfortably on it. We truly appreciate your feedback and are glad it’s been such a success for her 🐶💤
Anonym
Posted
Billiger China Müll überteuert verkauft...für eine Retoure meldet sich keiner zurück. Achtung Abzocke!!
Response from MrFluffyFriend™· Jun 16, 2026
Hallo, Es tut uns leid, dass Sie diesen Eindruck hatten. Wir antworten stets auf Kundenanfragen und bieten auch lokale Rücksendeoptionen an. Könnten Sie bitte bestätigen, ob Ihr Kauf tatsächlich bei MrFluffyFriend getätigt wurde? Falls ja und Sie uns bereits kontaktiert haben, werden wir Ihnen gerne weiterhin per E-Mail helfen. Sollte sich Ihr Anliegen jedoch auf einen Kauf bei einem anderen Shop beziehen, würden wir Sie freundlich bitten, die Bewertung auf die entsprechende Seite zu verschieben. Vielen Dank, wir freuen uns auf Ihre Rückmeldung.
Teri W.
Posted
Wrong color sent! Ordered grey— received dark brown. Why were 4 lumpy/irregular various size inserts sent with NO instructions! Very disappointed!
Response from MrFluffyFriend™· Jun 16, 2026
Hi Teri, We're sorry to hear about this and understand your disappointment. Receiving the wrong color is not a common issue we encounter, but we'd like to look into this and assist you further. Regarding the inserts, the calming cushion is designed to be assembled, and we'd be happy to guide you through the process. Please keep an eye on your email, as our team will be reaching out to help resolve both concerns.
Mr A J.
Posted
Ordered a large dog bed but what arrived was a vacuum packed pile of junk. I don't normally leave poor reviews but WOW this product is useless Having read your response to my review I ask that you don't send me a video as this item is now where it belongs to be....in the dustbin awaiting collection. I foolishly parted with money without reviewing your company first. The fact that you're reviews on trustpilot show more 1 star reviews than 5 star reviews says it all. Spend your money elsewhere people unless you're happy with disappointment
Response from MrFluffyFriend™· Jun 16, 2026
Hi Mr. Johnson, We're sorry to hear about your first impression. We completely understand your concern, and this is actually quite common due to the tight vacuum packaging used during shipping. We'll be reaching out to you via email shortly with a helpful video that shows how to properly fluff and restore the dog sofa to its intended shape. We hope this will help address the issue and allow you to enjoy the product as intended.
Elizabeth
Posted
The donut is so soft. And the middle is large enough for both of my boys to fit in. My Wilson would rather sleep in the donut than with me and Winston in bed. This is great for me so I don't have to sleep on the edge of the bed when both boys sleep with me.😊 BTW....they are chihuahuas.🐶
Response from MrFluffyFriend™· Jun 15, 2026
Thank you so much for sharing this, Elizabeth! 😊 We're delighted to hear that Wilson and Winston are loving their donut bed. It sounds like it's become their favorite spot — and we're glad you're finally getting a little more room in bed, too! Give your adorable chihuahuas some extra cuddles from us. 🐶🩵
Deborah Di C.
Posted
The only thing I regret is not getting a bigger size. I got it foe Bella, my 11 year old Chiweenie. I have 2 dogs Bella and Ginger who is a small Chihuahua. (The baby of the family 1 year) they both love it. It fits Ginger quite nicely but poor Bella is just a little to big. They both love it. It gets hot on Texad. This helps my furbabies stay cool. If I could attach a picture you would see how happy she is. Nit huffing and puffing from heat but quietly resting on her cooling pad.
Response from MrFluffyFriend™· Jun 15, 2026
Hi Deborah, Thank you for your lovely review! 😊 We're so happy to hear that both Bella and Ginger are enjoying their cooling mat, especially during those hot Texas days. It’s wonderful knowing Bella can relax comfortably without the heat bothering her. We appreciate your feedback on the sizing as well, and we're thrilled your fur babies are getting good use out of it. 🐾💙
