MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™Reviews of mrfluffyfriend.com

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2.9

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11,886 reviews

MrFluffyFriend™2.9Poor

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About MrFluffyFriend™

MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!

MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Rated Honest, with an average rating of 2.9 out of 5.

Also known as: mrfluffyfriend.com
Website: mrfluffyfriend.com
Category: Pet Stores
Listed on Rated Honest: 2026

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MrFluffyFriend™ reviews

11,886 approved reviews, newest moderated first

Steve B.
Posted Oct 21, 2024
Order your dog bed when they are a…
Order your dog bed when they are a puppy. You might get it before they die of old age. Shipping stocks at best
Response from MrFluffyFriend™· Oct 22, 2024
Steve, we’re sorry to hear about your experience, and we appreciate your feedback! Unfortunately, we can't look up your order without any details. If you could please email us at [email protected], we’d be more than happy to assist you further and provide any updates on your order. Thank you for your understanding!
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Steven P.
Posted Oct 20, 2024
Extraordinary Dog Bed
It's an incredible, wonderful dog bed. My dog just found it and then fell in love with it, abandoning everything else for this. Err on the side of too big. You don't want to skimp. You want your little sweety to get swallowed up by this. Go bigger!
Response from MrFluffyFriend™· Oct 21, 2024
Hey Steve, Thanks so much for the fantastic review, buddy! It's the bomb to hear that your pooch is totally digging the bed. It really seems like we hit the jackpot with the right size for your fluffball! Remember, our rule of thumb is to size up for the ultimate cuddle fest. If anything pops up or you need a hand with anything else, just holler. Keep on enjoying those cozy moments with your four-legged bestie!
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Donna
Posted Oct 18, 2024
Great products
Great products! My second bed and they are so wonderful. I bought for my cat and my son’s cat. Customer service is fast and helpful. It washes really well in washing machine. I bought medium size. Buy for your pets and they will love you even more.❤️
Response from MrFluffyFriend™· Oct 19, 2024
Hi Donna, Thank you so much for your lovely review! We're thrilled to hear that both your cat and your son's cat are enjoying their beds. 😊 It’s great to know that you've found them easy to wash and that customer service has been helpful. Your kind words and support mean a lot to us. ❤️ If you ever need anything else, feel free to reach out. Thanks again for choosing MrFluffyFriend™!
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Jennifer A.
Posted Oct 17, 2024
Save yourself the headache
Do not buy from this place. They do not have a phone number or address. They ship from overseas and they do not give you your money back. I made the mistake of just reading their reviews on their website. They state in their reply that they are helping me via email. What a joke they keep sending me the same email. Yet never responding to the fact that I want my money back!!! Again save yourself the headache.
Response from MrFluffyFriend™· Oct 17, 2024
Thank you for your feedback, Jennifer. We're sorry that we didn't meet your expectations. We understand your concerns and have been assisting you via email. Please check your inbox, and feel free to continue the conversation with us there so we can further assist you.
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Scott G.
Posted Oct 17, 2024
Very nice company to deal with
Only negative at first was shipping but after reaching out to the company someone got back to me early next morning and literally started to communicate back and forth updating me on tracking information when item arrived quality was extremely well made and no complaints at all, thank you for a nice transaction and communication.
Response from MrFluffyFriend™· Oct 17, 2024
Hey Scott, I just wanted to say a big 'thank you' for your lovely feedback! It totally made our day to hear that you had a top-notch experience with our customer service crew and that the product hit all the right spots for you. We really aim to keep our conversations with you as smooth and easy to understand, so it's brilliant that you felt all informed with our updates. If you ever find yourself in a pickle or have any questions down the line, you know where to find us! We're here, ready to lend a hand whenever you need it.
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customer
Posted Oct 16, 2024
False Advertising - Horrible Return Policy
I ordered a large dog bed and it is way too small, this is false advertising. I buy dog beds and a large always fits my dog. Your return policy is laughable, you want anyone outside of China to return the package and pay for the international shipping/tariffs? It far outweighs the cost of the product and the energy to even do it. This is a shakedown to sell your products and force buyers to keep it. The pathetic 15 percent refund, in my case $8.85 is an insult. I will be leaving a review everywhere on I find to do so on the internet and social media.
Response from MrFluffyFriend™· Oct 17, 2024
Thank you for sharing your feedback. We sincerely apologize for the inconvenience you've experienced with your order. Unfortunately, we’re unable to locate your order without further details. However, it seems that you have already reached out to our customer support team. We understand your frustration and, while we’ve done our best to assist, we regret that you're not happy with the offered resolution.
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Neil A.
Posted Oct 16, 2024
Do not buy
Do not buy, for the price the quality is not acceptable. I have bought a better quality bed from Home and bargains or B and M. I was expecting something a lot better. I am going to try and get a refund. The picture provided on their website is nothing like I got. It feels like an old bed, no support on the edges
Response from MrFluffyFriend™· Oct 16, 2024
I’m sorry to hear that the bed did not meet your expectations, Neil. We strive to provide quality products, and your feedback is important to us. I understand your concerns about the quality and appearance of the bed. We will send you a follow-up email to address your concerns and discuss the possibility of a refund. Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue.
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Hannah M.
Posted Oct 16, 2024
Supposed to be a XXL and seems small…
Supposed to be a XXL and seems small for that size. Filling is sparse. Very expensive for low quality. Won't help my dog's hip issues since there's barely any filling to support pressure area. Cheap! Will Never use this company again.
Response from MrFluffyFriend™· Oct 16, 2024
Hey Hannah, Oh no, I'm really sad to learn that the XXL bed for your pooch didn't hit the spot. It's a bummer when something doesn't work out as planned, especially when it's for our four-legged pals. But hey, your thoughts are super valuable to us! They help us tweak our products to keep everyone happy, tails wagging and all. Expect an email from our team shortly. We're all about making things right and getting you set up with something that'll keep your fur baby cozy. Your happiness is our priority, and we're eager to chat about what we can do to fix this. Thank you for letting us know! It means a lot.
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