Mortgage Solutions FinancialReviews of mortgagesolutions.net

If closing on time and working with a responsive loan officer are important to you, I strongly advise against using this company. They consistently fail to meet timelines and show little regard for the impact their delays have on the closing process. Their lack of urgency and poor communication make it incredibly frustrating to get even the simplest tasks completed. As a real estate agent, this has been the most unprofessional and difficult company I’ve ever had to work with.

We had the best experience with our loan officer Amanda Rutherford. She went over and beyond along with loan processor Taysa Tipton. They really made our home buying exceptional experience. We are recommended them to our family and friends. Every obstacle we encountered they were right there to guide us through it. Thank you all and we will be forever grateful.

Are you on the same boat as me? Looking at the reviews thinking you made a mistake going forward with the mortgage application? Well you did not! I believe most reviews that are bad are due to people not submitting the required documents or following up with their loan officer. My Loan officer was Isa Bryant NMLS #2478021. As a first time VA home buyer she kindly described all the steps that we would go through and made sure I understood everything. Even with my really bad questionable credit we were able to work it out in the end. Closed on time and closing went out super smooth. I am happily now enjoying my new home. I believe the Mortgage Solutions Team doesn't receive the credit they deserve. If the questionable reviews have you hesitating, don't anymore!!

Worst company I've ever done business with and I am seriously considering bringing in an attorney and starting a lawsuit. I have never seen such imcompetence and irresponsibility in a company trying to sell you a loan. The employees are extremely rude and if you want your paperwork to be done correctly you should go to their office and type up every single form your self because when closing time comes they are gonna put the fault on you and say that this is what the information you gave them. When you show the correct information with the original email they are gonna say that it didn't go through somehow, never will you get an apology or even a call back when things aren't going correctly. I called several times this week before my closing date of October 1st and no one bothered to call me back all week then when I go to their office I am told that the lender is out of town and is not picking up his phone so no one knows what to do with the closing which is tomorrow and did they bother to leave any instructions for anyone, the answer is no. This is the second time my closing has been screwed up and vie had it, I'm walking away from this ridiculous sale. If you would like a good Mortgage company, I would recommend to first check out the companies background with the BBB also a good source is Yelp. Don't ruin your life, run away

Did not like working with them when they were Morgage Solution. They changed their name and migrated Colorado mortgages to new name under MSF Solutions (same website listed on trust pilot). Their website for customers is very limited, forcing you to call in for even small things which means you’ll be on hold for at least 20 minutes before talking to a person. I contacted them on 8/16 answered all their questions and was told next steps someone would call me back. 3.5 weeks later nothing sat on hold again today when I spoke to a new person they informed me what I was told was wrong and I’d have to start over to get help. I received the same message from 4 different people. “We are very overwhelmed with the change over and short handed. “ Not what you want from a mortgage company.

Horrible company to do business with. My first time buying a home and I have to say, it’s the very worst experience purchasing anything in my life. The employees (Stephanie @ Raleigh) are rude on the phone, when asked to provide information be ready to do it several times because they are not organized, my closing date got pushed causing to ruin my wedding date because I was supposed to be out of town and no one even bothered to can me and notify about this. This company is the very worst I’ve ever dealt with, on closing date the attorney asked if I’ve heard from my lender that they have left message after message with zero return calls. The home builder the next day tells me the same thing, I call the company and after many tries I get through and guess what, they denied everything. So I guess the attorney and the home builder is lying right? Wrong. They also stole money from my closing credit that was left over, this company should be taken to court, at the very least they should go out of business. I urge you to read their BBB profile, you will see what I’m talking about. Horrible Company!!!

Horrible company, unprofessional rude employees, company does not reopen calls and all this leads to closing date being pushed, paper work done wrong and your money being wasted. If you are looking for a good company, this is NOT the one. Worst experience I’ve ever had!!!

Mr. Paul Marquis, Mr. Brady Shepherd and the entire loan processing and underwriting team did an outstanding job from start to finish of the home approval process keeping me informed where I was in the process to 'Closure'. Quick turnaround and constant follow-ups with me as a customer made me feel involved and aware the entire time. The team understood my circumstances and did its very best to convey with the builder/seller/realtor and underwriters the entire time. Thank you to the Entire Mortgage Solutions Team helping this military veteran and my Family.