Mary C.
Posted
Items were shipped to my billing…
Items were shipped to my billing address rather than the shipping address I provided in my order.

Average
338 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Moosfy, we strive for meeting your specific requirements for beautifully-designed and unique personalized products, including mugs, tumbler, blanket and canvas. Open the door to the world of custom-made products with a diverse number of topics updated regularly - family, best friends, animals/pets, sisters, and so much more! We provide personalized mugs and canvas with a wide variety of custom-made choices, from hairstyles, clothes, skin colors, quotes, and many more. Thank you for your Support!
Moosfy (moosfy.com) has 338 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.
338 approved reviews, newest moderated first
Mary C.
Posted
Items were shipped to my billing address rather than the shipping address I provided in my order.
CINDY T.
Posted
Took too long from order to receipt, but was finally received in good shape.
Response from Moosfy· May 6, 2020
Thank you so much for your order. We're sincerely sorry that take a while for the package to get to you. The delay issue in this situation is more serious than we though. We're sincerely sorry for this inconvenience and thank you so much for your patience
T T.
Posted
The cup is great! Had a strong odor when I opened the package which concerned me but was due to the cup being newly made. Washed and sat out on the counter for a day and it's gone. Great cup. Keeps coffee hot on my morning commute!
Response from Moosfy· Apr 27, 2020
Yes Tess. The Cup is newly made which is why it take time for delivery. We hope you don't mìn the shipping time frame. And the new smell will goes away after a few washings. Don't worry. Thank you so much for your order and great review. We're looking forward to serving you in the near future. Stay safe and healthy.
Christopher A.
Posted
It’s been weeks and I still have not received my product
Response from Moosfy· Apr 25, 2020
Hi. Your package is delivered. The shipment process is a bit back behind due to the virus situation, We are sorry for any convenience. Hope you will like the item
Kevin B.
Posted
Still hasn’t showed up yet
Response from Moosfy· Apr 24, 2020
Hi. Your order has arrived at the post office. Please be patinece as it will be delivered to you soon. We are trying our best to fulfill your order as soon as possible. With this virus situation, eveything a slow down a bit. Hope you can understand and be patience
Kristofer M.
Posted
I keep getting emails to rate my order and I have yet to receive it!!!!!
Response from Moosfy· Apr 22, 2020
We're sincerely sorry for this inconvenience. You're supposed to get your order by now. That's why the rating mails are sent to you. But the shipment process is a bit back behind due to the pandemic. We are sincerely sorry for this inconvenience. Please check your mail for the tracking number as it's on its way and you are going to get it soon
Barbara N.
Posted
It was sent to the wrong address so I had to pay shipping twice.
Deborah
Posted
Great mug! Well made and the colors are beautiful.
Response from Moosfy· May 6, 2020
Thank you so much for your order. Moosfy hope to serve you in the future. Stay safe and healthy