Excellent
290 reviews
Montgomery'sHonesty, pricing, process and quality scores appear once 5 customers have rated them.
The Montgomery's whole-home experience allows you to shop with confidence while our team of specialists and experts combine their knowledge and talents to offer you selections for every budget in furniture, mattresses, window fashions, flooring and lighting for your home. With stores in Sioux Falls, Madison, Watertown, and Aberdeen, you will find fashions for your home with a design team prepared to walk you through each step of the process from inspiration to installation with our complimentary design services.
Montgomery's (montgomerys.com) has 290 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
Showing 4 reviews with 3 stars · Clear filters
CINDY P.
Posted
Had to call to find out when my furniture was going to be delivered. Evidently the paperwork was missing something...how long before someone was going to call?? The delivery people did an excellent job.
Steph W.
Posted
We ordered our flooring when we built our house, a few years later we finished our basement. We called and we so excited that we were able to order the same tile. Our disappointment came when we were told the tiles would be delivered within a week. When I called to check on the tile it was delayed and was given an estimated delivery date. We are currently still waiting on our tile which has delayed the rest of our contractors in getting the basement finished.
Response from Montgomery's· Feb 16, 2018
Steph, I apologize for the delay in the shipping of your tile. We will work with the vendor to expedite shipping. I will have a member of our management team reach out to you to let you know how we can speed it up. - MJR
DARREL & LORENE P.
Posted
The original salesperson who no loner works there to our understanding, gave inaccurate information regarding the extra cost warranty. We later found out we did not need it at all. We are to get our refund on March, 2018.
Response from Montgomery's· Jan 29, 2018
Darrell & Lorene - Thank you for taking the time to leave us a review but we are sorry we didn't hit the mark. We strive to ensure all of our customers have a great experience from the beginning. We will ensure that this is used to help train and develop our sales team. Thank you! -JD
Scott H.
Posted
Well when we walked in we strolled around and then our sales man came up and asked us if we needed help and I said we are looking for a bedroom set and a bench. Did not seem to interested in helping us. But when I found what I was looking for then he was awesome.
Response from Montgomery's· Jan 18, 2018
Scott - Thank you for taking the time to leave us a review but I apologize that your experience wasn't the best from the beginning. We strive to ensure our customers feel like family; we missed the mark here. I have forwarded this to our Director of Sales as a training opportunity for our sales team. We hope to see you back in any three of our showrooms soon. -JD
