Excellent
211 reviews
The Monterey Company, Inc.Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Nestled in beautiful Bend, Oregon, The Monterey Company, Inc. has been crafting high-quality metal products, stylish headwear, and quality custom promotional items since 1989. Our mission is simple: we're all about providing you with the best products and top-notch customer service. Be Remembered!
The Monterey Company, Inc. (montereycompany.com) has 211 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
Showing 4 reviews with 3 stars · Clear filters
Chris
Posted
Final design looked great but did not include a design element that was discussed. Product also came with zero instructions on application therefore required trial and error to establish heat times and temperatures.
Dan A.
Posted
I wasn't told that they were manufactured overseas even though I asked on several occasions. It didn't matter that it was overseas other than it was urgent. They arrived in time which was great. The quality of the front of the pin was outstanding. However, the butterfly clips and pin are terrible. There is so much platting on the pin, that the indent where the butterfly clip attaches can't lock. The butterfly clip is also a very weak metal so the clips deform easily.
Luke H.
Posted
Communication was good throughout but it took a while to hear back after a response and the estimated completion time was not accurate.
Drew B.
Posted
You guys did good and got me the pins and coins that I ordered. Good quality and easy to deal with.
Response from The Monterey Company, Inc.· Jan 18, 2024
Thanks for your continued business, Drew! It has been a pleasure working with you and please let us know if there is anything else we can help with. :)
