Average
393 reviews
Modani FurnitureHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Our aim at Modani is not to become just a furniture store where you purchase your living room décor, bedroom design, or accent furniture. We want to be the place where you start your life, which is why we create beautifully-crafted furniture for the lifestyle that you’ve always wanted.With two ways to shop -- our furniture stores and online -- we make your happiness and convenience our top priority. Our modern furniture is created to honor the designs of the past while reflecting this wave of design future – and that motto stands for whether you are shopping for a sofa and other pieces of living room furniture, a new chair, a desk, or even wall décor.We create at our headquarters and involve all members of our team in the design process so that each item is as unique as your place of dwelling. It is that sort of passion that makes us the best furniture store to find modern home decor. Add this principle with our affordable prices, our expert design consultants, and white glove delivery on any item that we have in stock, and we became the smartest way to buy contemporary and modern home furnishings in the country.It's all about #howYouModani; we merely handle the rest.
Modani Furniture (modani.com) has 393 customer reviews on Rated Honest, with an average rating of 3.6 out of 5.
393 approved reviews, newest moderated first
Marina S.
Posted
I had a great experience with the initiation of the Modani furniture claim. My assistant Jenece offered me several options on how to resolve issues with delivered furniture. I am waiting for a technician to contact me and schedule an appointments.
julio T.
Posted
jenece was terrific and is making this unfortunate claim situation easier
customer
Posted
I received the damage slats, and contacted customer service team. Gary was very professional and helpful, he ordered a replacement for me right away. Very efficient.
Roxy S.
Posted
This is an update to my earlier review. The first repair just involved greasing of the wheels, after about 2 weeks it has the same noise. When I contacted service, Jenece told me there was nothing she could do bc the matter was closed until I asked for the VP of operations. I managed to get another service call and again the only solution is greasing the wheels, not good enough. Maybe they should contact the manufacturer for a solution. So, I guess I will be stuck with a defective sofa. I will not buy there again. I just bought a sofa and it has a defect. I contacted my sales person Yvonne, who contacted customer service for me. Customer service janese got back to me quickly and handled everything to submit the claim to the service department. Both of the ladies have done a great job. I am now waiting for service.
francy S.
Posted
La mejor atencion de Gary en el servicio al cliente; resolvio rodo de una manera diligente y muy amable.. estuvo muy pendiente de mi caso hasta resolverlo. 5 star…
L. L.
Posted
Purchased a white Empire Sofa approx. $4200 and wornn after 3 years. They will not stand by their leather because it is junk. I tried to get it repaired and no one can repair it. It is only in the area that I sit on. No where else. I supposed it is just a show sofa not a sit on sofa? Ginny was rude with a dont give a DARN attitude. Guess they get these call every day.
NKM
Posted
I ordered an Modavi bed and it came with a floating slats. I reported this, and they sent out someone to fix it. The technician inspected and said he cannot fix it. Now when I am trying to return the bed they refuse to take it back and are asking for return fee and restocking fee which will total to almost half the price of bed. They are making me pay for a defective item.
Franklin B.
Posted
I had the worst experience ever buying a king size bed from this company. I bought the Movido bed, a few days later I decided to return it after a close inspection at their Tampa store. I bought the bed for around $1,800, after a close inspection at their store, it was worth $600 tops. It's the "cheapest expensive bed" I've ever seen. The slats were so thin (not real wood), it felt like it will break when I just pressed it. The bad itself was extremely unstable and wobbly. It was quivering when I sat on it (I weigh 200 lbs), and already squealing. This is a brand new bed in the showroom! The build quality was so bad it was laughable. And this is not even the worst part! The return experience was even worse. I paid for the bed in full, then cancelled barely 3 days after, the bed hadn't yet been delivered to me. But they charged me $129 for cancellation. Their customer service is a 0 stars. It was so bad I couldn't believe it. It's been a terrible experience with this company and if you are reading this review, do yourself a favor and look elsewhere.
