Average
393 reviews
Modani FurnitureHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Our aim at Modani is not to become just a furniture store where you purchase your living room décor, bedroom design, or accent furniture. We want to be the place where you start your life, which is why we create beautifully-crafted furniture for the lifestyle that you’ve always wanted.With two ways to shop -- our furniture stores and online -- we make your happiness and convenience our top priority. Our modern furniture is created to honor the designs of the past while reflecting this wave of design future – and that motto stands for whether you are shopping for a sofa and other pieces of living room furniture, a new chair, a desk, or even wall décor.We create at our headquarters and involve all members of our team in the design process so that each item is as unique as your place of dwelling. It is that sort of passion that makes us the best furniture store to find modern home decor. Add this principle with our affordable prices, our expert design consultants, and white glove delivery on any item that we have in stock, and we became the smartest way to buy contemporary and modern home furnishings in the country.It's all about #howYouModani; we merely handle the rest.
Modani Furniture (modani.com) has 393 customer reviews on Rated Honest, with an average rating of 3.6 out of 5.
393 approved reviews, newest moderated first
Hitesh R.
Posted
I have bought a number of furniture pieces from Modani and so far I have been very well taken care of with any issues I had after furniture gets delivered. Jenece from After Sales Customer Service has been very helpful with it. Modani has nice contemporary furniture and I will definitely be buying from Modani again.
Richard T.
Posted
Jenece was most helpful and addressed my concerns.
Dean
Posted
Jenece was very helpful with my problems.
rohit S.
Posted
Gary was really helpful in resolving my issue. With him the process was really smooth. I like Modani furniture they have really great furniture with great deals all the time
Jose O.
Posted
I bought a white sectional with an ottoman, when they delivered the sofas and ottoman, it came dirty and scratched. The delivery company said take a picture an they'll come and clean it and replace any damaged item. The person came and cleaned it but the material was damaged, like it was dragged on the floor. We contacted the company and send pictures and showed the damage. Modani said it was to cleaned and the material is to their standards, but their standards are very low because they refuse to change a cushion. All that needed changing was the cloth cover for the ottoman cushion, but they refuse and the customer service manager just said return the item and pay the 35% restocking fee. No solution to the damaged cloth. Over a month and no solution.
Yash
Posted
We went to the Modani Dallas store to buy furniture for our Media and Game room. It took us 10 minutes to decide as we are the types that don’t annoy the sales folks. Gee the sales rep sends us the furniture and when we open the package it was the wrong color! I mean we showed her photos of our carpet and Zee was like you need a gray color set and we agreed, and she sends us a white color furniture! We immediately called the store and spoke to the Manager Lacey asking us why you not opened the package before it was delivered! Anyways we wanted a even exchange and go to the store make it easy for them and pay for the gray color furniture! So, at this point we are already down $6000 K! and when they deliver the furniture, they slapped a delivery fee! We called them and asked them why we should be paying a delivery charge when they did not charge the first time! Lacey tried to pin the blame on us and asked us to contact customer service (Gary). At this point we realized we were getting kicked around. All we wanted was to buy some furniture and these guys made a mess of it! The entire process lasted 6 weeks! They can sure forget about us going back to eh store to buy the media room furniture. Never again!
Nick V.
Posted
Gary was very understanding and moved incredibly fast with my requests. Proved exactly why modani customer service is
Cidne S.
Posted
Thank you Harry S. for your assistance with the online purchase of our new bedroom furniture - the process from ordering to receiving the shipment was seamless! Appreciate your quick follow-ups. We are excited to get our new, modern bedroom completed! :)
