Barbara B.
Posted
Noel
Noel was extremely helpful and explained everything well
Response from MobileHelp· Aug 22, 2023
Thank you for your review of our service! Your positive words mean a lot to us!

Excellent
5,712 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Barbara B.
Posted
Noel was extremely helpful and explained everything well
Response from MobileHelp· Aug 22, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
customer
Posted
Patrick was very helping in recommend what the best option would be for our father. He was great!
Response from MobileHelp· Aug 22, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Richard W.
Posted
Got most of the important pieces needed for safety. Still waiting for the sheet to fill out medical & other info that you reminded me to take care of.
Response from MobileHelp· Aug 23, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Denise
Posted
Customer service representative was very knowledgeable.
Response from MobileHelp· Aug 22, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
customer
Posted
Goor relationships with Dr and nurse
Response from MobileHelp· Aug 22, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Tony S.
Posted
Softer sell then I was braced for.
Response from MobileHelp· Aug 22, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
William T.
Posted
Received equipment quickly and the documentation/information was clear. Still too early to tell response issues since we haven’t needed to use it.
Response from MobileHelp· Aug 22, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Carolyn G.
Posted
I have no idea personally how well your company is doing since I have not received my purchase yet to try it out. Your ratings in BBB&Consumer Reports is high and your telephone salesman, Patrick gave a good salesmanship talk that I decided to give you a try. However I did read all your terms & conditions that I signed but some I found questionable but would need my attorney to read it. I shall give you an honest try and assume if I return the equipment to you my account will be ended with any rebates returned to me. So you show me how good you are and I shall know better in 6 months to answer this.
Response from MobileHelp· Aug 23, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.