Excellent
5,712 reviews
MobileHelpHonesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Amilkar V.
Posted
Mark was very responsible and dedicated to following up. He is very helpful!
Response from MobileHelp· Aug 20, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
RAM
Posted
No signal, equipment was in mailbox for few days, never notified , am handicapped can't walk to check mail daily. Decided to exchange it for a different model, well again Fed Ex put it my mail box. Got notification around 5, I'm in Central Time, called thr office to start machine, they were closed already. I've only got 14 days to test it and return it to get my money back. I'm sure the 14 days is almost up. Salesman added away from home service , I specifically said I did not want it. It was $155. When I called customer service it should have been just $99. Totally dissatisfied with it
Response from MobileHelp· Aug 20, 2024
We received your review and we apologize for any issues you have experienced at the time of the order. At MobileHelp, your safety is our number one priority, and we want you to be covered. Please let us know if there is anything we can do to help you regain confidence, and allow us to keep you covered in the future. You can reply to this message privately with your phone number and we would be happy to give you a call for further assistance. You can also reach us directly by dialing 800-800-1710.
Evelyn B.
Posted
I spoke with Matthew, he was so polite and helpful. He explained what we would be getting and which system would be better for us.
Response from MobileHelp· Aug 20, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Susan S.
Posted
Truthful, kind and understanding. Nice doing business with this company.
Response from MobileHelp· Aug 20, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Jen
Posted
Just ordered this product for my mother. Haven’t received it yet, but feeling a little less stressed knowing that it is on it’s way, so thank you!
Response from MobileHelp· Aug 20, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
ustomer
Posted
Samantha was very kind and explained everything to me. She answered all my questions.
Response from MobileHelp· Aug 20, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
BRANDON W.
Posted
Rick did a fabulous job!
Response from MobileHelp· Aug 20, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Roberta A.
Posted
The knowledge and personality of Samuel, the representative I spoke with.
Response from MobileHelp· Aug 20, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
