Excellent
5,712 reviews
MobileHelpHonesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
JT
Posted
Great customer service, and great patience while shopping for the right plan.
Response from MobileHelp· Aug 25, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
CW L.
Posted
From my first phone call to calling Technical Support / Customer Service to get my system setup, everything went very smoothly, the system worked great and I could not be happier. The instructions were easy to follow, all my questions answered and the folks could not have been nicer or more helpful. I absolutely recommend this service and company.
Response from MobileHelp· Aug 25, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
customer
Posted
Matthew was very knowledgeable about the product that we choose. He was extremely helpful, patient, and professional. We appreciate his assistance
Response from MobileHelp· Aug 25, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Brandy
Posted
Great customer service and my grandmother is really happy with the wristband!
Response from MobileHelp· Aug 25, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Joyce M.
Posted
The sales person very friendly. I called several times with questions and the customer service not a positive experience.
Response from MobileHelp· Aug 25, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Stefanie
Posted
you rescheduled our cleaning to cover the lunch period without discussing it with us and it was the worst possible time.
Response from MobileHelp· Aug 25, 2023
Hello, Thank you for taking the time to leave us a review, however it seems like your comment may be for a different company. MobileHelp specializes in personal emergency response systems. If you have an existing account with us and need any assistance with the equipment, please do not hesitate to contact our Technical Support team, a representative will be happy to help resolve any issue. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we want to make sure you receive nothing less. What would be the best number for us to reach you on? You can also reach us directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.
customer
Posted
Friendly, knew answers to questions Not pushy
Response from MobileHelp· Aug 25, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Valued C.
Posted
Everything excellent
Response from MobileHelp· Aug 25, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
