Excellent
5,712 reviews
MobileHelpHonesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Anna T.
Posted
The young man was very professional and friendly. Explained everything as many times as I needed.
Response from MobileHelp· Sep 10, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Rose
Posted
Wasn’t sure what to expect but am happy with the product so far.
Response from MobileHelp· Sep 10, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
John C.
Posted
Awesome customer service!
Response from MobileHelp· Sep 10, 2023
Thank you for your comment! If you ever need us, please don’t be afraid to reach out.
Jacqueline
Posted
I was connected to a representative very quick. He was very detailed oriented. Explained every option available to my mother. I told him what she wanted and what she didn't want and there was no pressure to up-sale me. He helped attach my aunt's acct to get the referral fee. Very pleasant to speak to. I will keep the referral process going.
Response from MobileHelp· Sep 10, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
GB
Posted
The representative was very helpful, knowledgeable, curteous and pleasant .
Response from MobileHelp· Sep 10, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Laura F.
Posted
Representative was kind and knowledgeable. Understanding of our situation.
Response from MobileHelp· Sep 10, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Vicky S.
Posted
Summer was great and answered all my questions.
Response from MobileHelp· Sep 10, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Barbara C.
Posted
Service rep was knowledgeable, friendly, and answered questions. Would have rated a five star, but he got my name wrong on the email, lol.
Response from MobileHelp· Sep 8, 2023
We appreciate your comments and we apologize for any errors in the spelling of your name! We value you as part of our family. If you ever have any questions or concerns please contact us. Our Customer Service team is always happy to help.
