Excellent
5,712 reviews
MobileHelpHonesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Donna
Posted
Paula was very informative and not pushy at all! Very professional and easy to talk to.
Response from MobileHelp· Sep 4, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
customer
Posted
Matthew was a great help. He was friendly, concise, and patient to answer all my questions. The device capabilities and service was what I was looking into for my Mom. I liked that Mobile Help was the first to come up with fall detection, has no hidden fees, no activation fee and no equipment fee.
Response from MobileHelp· Sep 4, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
customer
Posted
Matthew was a great rep! So knowledgeable and helpful.
Response from MobileHelp· Sep 4, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Janet
Posted
Richard was very professional,
Response from MobileHelp· Sep 4, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Lindacustomer
Posted
Paula was very helpful and pleasant. She took her time with me.
Response from MobileHelp· Sep 4, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Nancy
Posted
The gentleman I spoke to was very polite and patient. He had a nice voice. After adding up what I wanted, he let me know that I was eligible for a second item which was a Nice surprise.
Response from MobileHelp· Sep 4, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Donald M.
Posted
Matthew explained the machine and did not pressure me to get anything more than what I needed. Very informative. Get a great job of talking me through it.
Response from MobileHelp· Sep 4, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
Velma H.
Posted
Paula was great. Very kind, knowledgeable, and offered excellent customer service.
Response from MobileHelp· Sep 4, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
