Excellent
5,712 reviews
MobileHelpHonesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Paul B.
Posted
They were very helpful in getting the right equipment for my husbands needs.
Response from MobileHelp· Oct 23, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say.
customer
Posted
Very professional, informative, easy to purcase. Reasonable prices, no contract, no equipment fees. Free wrist alert and waterproof button fir shower.
Response from MobileHelp· Oct 22, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Wendy P.
Posted
My Dad finally wanted a mobile device in case of an emergency. I did an extensive review and found that the device that you provide was exactly what we needed. When calling (which was a couple times) each person Patrick and Stewart were more than courteous and helpful. We received the device as promised (very quickly) and are resting assured that if something does happen, my Dad will be in good hands with your company.
Response from MobileHelp· Oct 22, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Joseph
Posted
Excellent customer service. Explained everything in an understandable way. Thank you very much.
Response from MobileHelp· Oct 22, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
customerStacy
Posted
Agent was a wonderful blessing
Response from MobileHelp· Oct 22, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
S. S.
Posted
The main reason for this rating is due to the fact that I was not contacted at the agreed time & day. TWICE!
Response from MobileHelp· Oct 22, 2023
We apologize for missing our scheduled callback. Thank you for joining our MobileHelp family. Please do not hesitate to contact us if you have any questions or need assistance, we are always happy to help.
Ruth
Posted
Stuart is excellent sales representative, prompt delivery of devices; fortunately not had to request help but expecting prompt response if need arises. Thank you
Response from MobileHelp· Oct 22, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Dorothea
Posted
Representative very knowledgeable and professional.
Response from MobileHelp· Oct 22, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
