Excellent
5,712 reviews
MobileHelpHonesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Susan H.
Posted
Patrick was very knowledgeable and easy to understand. He answered all questions and offered answers to questions I didn’t think about.
Response from MobileHelp· Nov 29, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Dan R.
Posted
Randal was very professional and patient and explained the plan very well.
Response from MobileHelp· Nov 29, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
customer
Posted
Amazing customer service from Michael! He was very patient and personable! Very nicely done!
Response from MobileHelp· Nov 29, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Bobbalou
Posted
Mark was fantastic and so very patient.
Response from MobileHelp· Nov 29, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
P M.
Posted
Friendly, competent staff!
Response from MobileHelp· Nov 29, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Customer
Posted
Talked to representative and he was very helpful. I signed up and now awaiting the equipment.
Response from MobileHelp· Nov 29, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
Ronald O. W.
Posted
Your telephone manners were good. The
Response from MobileHelp· Nov 29, 2023
Thank you for your comments! We apologize for the frustration you experienced with our phone menu. We are always looking for ways to improve, and we certainly value your feedback. We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Penny M.
Posted
Samantha was extremely helpful if choosing the right system for my needs ALL without the obnoxious ads!
Response from MobileHelp· Nov 29, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
