Excellent
5,712 reviews
MobileHelpHonesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
customer
Posted
Great knowledge and polite. Had answers for all our questions and were very patient too.
Response from MobileHelp· Dec 30, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Mary
Posted
I have not received my alert equipment yet. I paid at the time I ordered it and asked to receive it right away - where is is?
Response from MobileHelp· Dec 28, 2023
Thank you for your review. We appreciate you taking the time to share your experience for others to benefit. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers. Our Customer Service team is always happy to help with any questions or concerns you may have. We see that your equipment was delivered on Saturday, December 23. If you still have not received it please call our customer service team so we may promptly send out a replacement system. Please let us know if there is anything we can do to earn a higher score.You can reach us by dialing 877-827-6207 Option 3. Thank you for being the most valued part of our MobileHelp family.
Tammy
Posted
Paula was so kind and helpful. I highly recommend her.
Response from MobileHelp· Dec 30, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
sheila S.
Posted
Matthew was very helpful while not being aggressive. Good job Matthew!
Response from MobileHelp· Dec 30, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Benjamin
Posted
Matthew answered all my questions and made this an easy process. No pressure to purchase anything, just informative sales approach.
Response from MobileHelp· Dec 30, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
catherine S.
Posted
The phone representative instilled confidence and answered our questions with knowledge of product and how to best meet our needs. We greatly appreciated there was no aggressive sales pitch. It was so easy to do that we were able to complete our transaction while traveling.
Response from MobileHelp· Dec 30, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
William F.
Posted
I am happy with the two people I talked with
Response from MobileHelp· Dec 30, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Sheila S.
Posted
Well trained personnel
Response from MobileHelp· Dec 27, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
