Excellent
5,712 reviews
MobileHelpHonesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
David S.
Posted
Professional and courteous on the phone. Samantha was a pleasure to work with.
Response from MobileHelp· Jul 8, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Steve
Posted
The only life alert company that was immediately responsive - thank you!
Response from MobileHelp· Jul 8, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Mariana K.
Posted
My docusign experience has been terrible. It’s causing a barrier to me receiving my fall protection device. What you’re asking for is totally unacceptable. Please just send my pendent.
Response from MobileHelp· Jul 8, 2024
Thank you for your review. We appreciate you taking the time to share your experience for others to benefit. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers. Please know that the delay in signing the Docusign document will not delay the shipping of your equipment. We see that the order was shipped last week and is slated to be arrive on 7/8. Our Customer Service team is always happy to help with any questions or concerns you may have. Please let us know if there is anything we can do to earn a higher score.You can reach us by dialing 877-827-6207 Option 3. Thank you for being the most valued part of our MobileHelp family.
Donald A.
Posted
I felt at ease as soon as Patrick started speaking to me on the Phone, I think I will be pleased with the Help I get from Mobile Help
Response from MobileHelp· Jul 8, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Eric W.
Posted
4466011208106951
Response from MobileHelp· Jul 8, 2024
Thank you for sharing your feedback!
Bree P.
Posted
The woman named Donna in customer service was really nice and helped me through my process simple and easy. I am really pleased with my results.!!! I look forward to my new service for my grandpaw now I can keep an eye on him at all times & not be so worried.!!! I truly recommend MobileHelp.!!! 100%
Response from MobileHelp· Jul 8, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
customer
Posted
Great customer service. always willing to answer question's and fix the problem
Response from MobileHelp· Jul 8, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Ellen G.
Posted
Scott was very detailed, outlined everything, asked and answered questions so we could understand! Great employee
Response from MobileHelp· Jul 8, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
