Excellent
384 reviews
MMarine Online IncHonesty, pricing, process and quality scores appear once 5 customers have rated them.
MMarine is one of the fastest growing online retailers for boat supplies.We specialize in providing an extensive selection of products at competitively reduced prices. MMarine is committed to customer satisfaction, our team is highly qualified to answer any question about what is best for your boat and your budget. We’re available online 24/7 to assist you with any inquiries. Our mission is to be the best online retailer in the boating industry providing high quality products at the lowest prices.
MMarine Online Inc (mmarineonline.com) has 384 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
384 approved reviews, newest moderated first
Drago G.
Posted
Professional service, product arrived on time, packaged very well was exactly what we ordered. Definitely will use them again. Thanks.
Response from MMarine Online Inc· Jul 9, 2021
Your review means alot to us, thank you for choosing MMarine Drago. We appreciate you taking the time to provide us with feedback of your shopping experience and we’re grateful for your business. We look forward being of assistance to you again soon!
RICARDO H.
Posted
Bought a refrigerator unit. Three days later call to return it without even opening or installing the unit, package was as original and they didn't want to receive it back. Only if they charge a 25% restocking fee. Very convenient for them. I also try to change it for the unit that i really needed and pay for the difference but then they were 1000 dollars over the price of the unit in different competitors.
Response from MMarine Online Inc· Jul 1, 2021
Hello Ricardo, Thank you for your feedback. I’m sorry to hear that our numerous efforts toward providing you with several alternative options to enhance your experience with us did not meet your expectations. Although our policy outlines a 72 hour limitation to report any discrepancies once an order is received, we continued to provide you with several alternatives beyond our policy when you raised your concern of the unwanted compact unit on day 6 after the delivery was made. You mentioned the box being unopened, we kindly asked that you provide photos of the unopened box but to date, we have yet to receive any photos as requested in support. Included in the alternate options we provided, was an offering to return the unwanted compact unit. As our website outlines, a 25% restocking fee applies to all returns. The MMarine Online team member who closely assisted you in your inquiry process was able to secure and confirm a decreased restocking fee as a courtesy to help accommodate your situation. As a secondary option, we provided you with availability and pricing on a another compact unit. The secondary option we provided is priced competitively and when asked about the lower price you found elsewhere, we were more than happy to explore the possibility of matching the price if we were able to confirm the pricing to be true and accurate. Since proof of the lower priced unit was never provided, unfortunately we weren’t able to provide any further assistance with a possible price adjustment.
Curtis
Posted
Marc and colleagues stand out in today’s providers of customer service! They truly want your repeat business in how your treated after the sale you won’t be disappointed!
Response from MMarine Online Inc· Jun 24, 2021
Thank you for taking the time to provide us with your positive feedback and fantastic rating Curtis! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We greatly appreciate your business and hope to see you again soon. We're here for you anytime!
Kiki
Posted
Only store that had the parts I needed and sent them in a timely manner. Great customer service too
Response from MMarine Online Inc· Jun 22, 2021
Thank you for taking the time to share your rating Kiki! Our primary goal here at MMarine Online is to ensure that every customer has a 5star experience with us. We greatly appreciate your business and look forward to assisting you in the future!
Rogerio M.
Posted
Exelent costumer service
Response from MMarine Online Inc· Jun 22, 2021
We greatly appreciate you taking the time to provide us with your feedback and rating Rogerio! Thank you for choosing MMarine Online, we look forward to being of assistance to you again soon!
Scott
Posted
ordered part and it was sent with tracking info,,,, great job!
Response from MMarine Online Inc· Jun 11, 2021
Thank you for sharing Scott! We’re happy to know that you had a great experience shopping with us here at MMarine Online. We look forward to seeing you again soon!
Gerhard O.
Posted
Packaged well and came in good time, thank you.
Response from MMarine Online Inc· Jun 4, 2021
Thank you for sharing Gerhard! We’re happy to know that you had a great experience shopping with MMarine. We look forward to seeing you again soon! We hope you’re enjoying your unit. We’re here for you anytime!
Carl J. Oliverio J.
Posted
Very easy to work with and was very communicative during the whole transaction.
Response from MMarine Online Inc· Jun 4, 2021
It’s wonderful to hear that you received such great service during your visit with us. Thank you so much for supporting us with your 5-star review Carl! We greatly appreciate your business look forward to your next visit here at MMarine Online.
