MLBReviews of mlb.tv

This was a rip-off. Every time you get a day off to watch a game, it is blacked out for one reason or another. First, you have to buy Apple TV; next time, you have to buy ESPN plus; next time, it's only on local tv (of which there are none. It's so frustrating you can pay a player 50 million dollars, but you can't let us watch the games we paid for.

MLB streaming after the 6-7 inning is terrible. Audio way ahead of video over so many games. Last season I will pay for terrible service. (With fast ISP). Switching to PGA.

Hate it when they put 4 games on the screen

The most difficult tv app to use! Tuning in to watch a game in progress but MLB makes you maneuver through the pregame BS!!! By the time we get to the live game 2 more innings have gone by. STUPID! We’re never renewing this crap

ADRIANA was excellent at helping me yesterday. I suffer from a movement disorder and she was awesome helping get through registration process. It's great to deal with good people.

I would give it no stars if I could. Never starts up the first attempt. Have to restart my streaming device every time. One night we were forced to go to ESPN to watch and if we didn’t have a subscription through HULU, we would not have seen it. Why are we paying for such a poor app? Love the Mariners, hate the MLB APP

Can I give it a 0/5? Textbook example of what’s wrong with monopolies. I can’t watch games unless I buy local cable so I buy mlbtv to watch my home team in my home and it won’t let me watch on my smart tv as it blocks casting and doesn’t make the app available on the LG system. POS

To Whom It May Concern, I have been an MLB.TV customer for over five years, and I have to say that moving portions of the viewing experience to ESPN has been one of the worst decisions MLB has made from a fan's perspective. Every time I try to log in and watch a game, I have to jump through multiple hoops just to access content that I already pay for. The login process is confusing, inconsistent, and far more difficult than it should be. What makes matters even worse is the lack of customer support. When there is a problem, there is no easy way to speak with a live person and get it resolved. For a service that costs me $149 per year, that's unacceptable. I've been a loyal customer because I love baseball and enjoy following my team regularly. Instead, the current experience has become so frustrating that I find myself losing interest in watching games altogether. Frankly, this change has pushed me closer to attending games in person rather than paying for a streaming service that is increasingly difficult to use. MLB.TV used to be simple, reliable, and fan-friendly. The current setup feels like a step backward. I hope MLB takes customer feedback seriously and works to improve the viewing and login experience before more loyal fans decide to walk away. Sincerely, Pedro Reyes