Average
1,899 reviews
MintRx PharmacyHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Mint Pharmacy is your single source for Obagi RX products, and various prescription medications. Buy from a national, mail order pharmacy and save.
MintRx Pharmacy (mintrxpharmacy.com) has 1,899 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.
1,899 approved reviews, newest moderated first
customer
Posted
Excellent service and product, everything went as advertised. The product doesn't work very well but I've only used one pill and will try two next time as recommended on the bottle (one to 2 pills.).
Response from MintRx Pharmacy· Aug 12, 2020
Hi and thank you for your review, please keep in mind that everyone is different and if you feel like to would rather try another product please call us at 866-855-6468 and we will be happy to assist you.
Leah M.
Posted
I'm totally happy with the service Mint Rx provides. I'm so pleased could get the Obaji Trentinoin without any hassle (which is how it should be). They shipped it almost immediately and it arrived a few days later. The thing is, it's way too expensive. I know my review will make no difference, however, it feels important to at least say something. $70 for .7 ounces of cream is such a crazy price. It's really unfortunate that in order to get the benefits from Trentinoin, one has to be relatively affluent, or perhaps postpone paying the electric bill. Trentinoin works wonders and should be accessible to everyone at an affordable price. Companies are able to charge these prices because the demand is so high and/or insurance companies don't want to pay for it, or perhaps because folks either don't want to go to the doctor to get a referral to see a dermatologist. Too many steps, giant pain in the bootie... So one throws their hands up at pays the $70. Who knows, maybe MintRx will be the one company who steps up and sells affordable Trentinoin. Wouldn't that be cool? **Funny thing, after writing this I received an email reply, in that reply the person said that if I joined the email mailing list I may receive whatever coupons or discounts they offer. I guess maybe somehow, when they emailed me their reply, (because I already put my name on their mailing list.....as well as in my account....as well as on the form which requires it to send a review in the first place...) they didn't notice they had it in three places already?
Response from MintRx Pharmacy· Aug 3, 2020
Hi Leah and thank you for the nice review, with regard to pricing of our Tretinoin products we pass any and all savings along to our customers and to help make things more affordable we are always running specials that save even more money! Join our mailing list and you will never miss a chance to save money!
Herminio M.
Posted
I could have given this a 5 star but I encountered some issues with the instructions which some of them a bit confusing, but when I called the customer service they were able to clarify and rectify all my concerns. Read and follow all the instructions carefully and will not have a problem ordering. And if you get an unwelcome and unexpected issue call their customer service, they are prompt, courteous helpful, and will work with you. I am enjoying the benefits of the medicine right now. A very satisfied and happy customer!
Response from MintRx Pharmacy· Aug 3, 2020
Hi Herminio and thank you for this detailed review, we are thrilled to hear how much your like your product!
shane M.
Posted
Great customer service and super fast delivery.
Response from MintRx Pharmacy· Aug 14, 2020
Hi Shane and thank you for the review!
Spencer S.
Posted
I'm writing this review based on my experience in ordering, shipping, and customer service. The medication I ordered was for my wife and she wasn't comfortable with the process. Your rep asked to speak to her and get authorization to deal with me, after proving who she was and her ok it went very smoothly. Your emails on the process were great and the shipping was rapid (and well packed in plenty of bubble wrap).
Response from MintRx Pharmacy· Jul 30, 2020
Hi Spencer and thank you for your detailed review, we are so glad that your wife received what she wanted and all arrived quickly. We look forward to hearing from you again soon!
Leslie Nicholson S.
Posted
I was quite pleased that the Retin A that I ordered came within a couple of days of speaking with the doctor...a requirement in CT.
Response from MintRx Pharmacy· Jul 29, 2020
Thank you for the kind words Leslie, we are thrilled to hear your feedback!
William W.
Posted
If I could give zero stars I would. Slow automated responses. Still have not received my order. Asking for my Rx which I uploaded twice. Asked for a refund, guess what? No reply. Stay away from this site.
Response from MintRx Pharmacy· Aug 28, 2020
Hi Mr Walsh we are very sorry for your experience so far with ordering your prescription product. We greatly apologize for any miscommunication with our team in efforts to confirm your current prescription with your provider. Now that we have talked with you about your order and the events that took place all has now been remedied and we are more than happy to personally assist you with your next purchase. Thank you for taking the time to speak with us regarding your experience and answering all or our questions, we do appreciate your time in doing so. We look forward to assisting you with your future orders.
Elderize Von-Schilling W.
Posted
Horrible client services, they promise COVID tests for free on-site and then charge $50 without notice. Katie, always punctual, never addresses your concerns..instead she differs the question with complete different topic altogether. Not trustworthy and the BHRT program is rubbish! DHEA can be bought anywhere and is only a precursor to hormones. Don't waste your time or money here. You will have more issues than just your hormones to deal with. Update: there was never any confusion on my side, but I have endless email and text message threads proving that even the most uncomplicated questions could not be answered. I also have screenshots from my orders that holds COVID test marked FREE...🤔😳 Whom ever you are, it is easy to profess anything as you have done here, but quite a different story to fulfill it. Looking at countless reviews you have more unhappy clients beating down your door then happy ones. 🙄
Response from MintRx Pharmacy· Aug 27, 2020
Hello Ms Von-Schilling Worth, we are sorry that you had a disappointing experience with us. With that said, I would also like to take this opportunity to address your concerns. Our company offered patients the opportunity to pre-order at-home COVID tests on our website. They were not offered for free. You were never charged $50. I confirmed this with our accounting department. Katie has had multiple positive comments about her quality of customer service. I was surprised to learn that you had a negative experience with her. I'm not quite certain what your comment meant as Katie is quite knowledgable with our products and our services. The BHRT program was designed in partnership with Dr Katie Discepola, an expert in the field of women's hormones for the past 30 years. This program provides women the opportunity to balance their hormones through continual lab testing, physician consultations and medication. It is a convenient, affordable, and life-changing service as commented by our many happy clients. DHEA is a supplement that may be included in a patient's BHRT program depending on their hormone levels. Studies have shown that DHEA increases testosterone in women. While it is readily available as a supplement, self-medicating by guessing what strength you need is not recommended. This is why we continuously test our client's hormones, provide them a combination of prescription medication and supplements, then re-test them again to determine how their hormone levels have progressed. We have incorporated DHEA into our program as an initial treatment for increasing testosterone levels in women as it has fewer side effects than testosterone. We hope this additional information has helped to clear up some of the confusion that you experienced and we appreciate your taking the time to share your concerns with us.
