MidasReviews of midas.com

This business is an absolute joke. If I could give them a -5 star rating I would. The amount of times that they've messed up is absolutely pathetic. I understand that no one is perfect and the odd mistake may happen, but Midas has messed up EVERY TIME for me. After my first experience with Midas they ended up messing up with an air filter, i can't remember exactly what happened but they either didn't put it back or clean it or something (all i really remember is that they messed up). My next experience with Midas, the car was running loud and I brought it back the next day and it turns out they left a tool under the hood. And finally my most recent experience, my car was running loud again, the gear changes were being weird and it was smelling like gas or oil or something inside the car. I looked under the hood, and they forgot to put the oil cap back on, and my engine was covered in oil. They refused to give me a refund, stating that it wasn't done on purpose. Absolutely pathetic.

Sycamore IL Midas over priced. I wanted only a oil change. So expensive to care for older vehicles

had brake inspection and was told would need brakes soon, had 3 mm remaining on pad, was asked if i wanted quote to repair and i declined. then yearly safety inspection done and was told tech failed due to 3 mm of brake pad remaining and he heard a squeak. based on the ncdmv regulations for failing a car d/t foot brake issues none of above are listed. 2 other inspection station technicians state that it is illegal to fail inspection for those reasons. And the car does not squeak. called midas complaint line and filed complaint, was told they would get back to me within 2 weeks and they didn't. called again and was told they would get back to me in 24-48hrs.and haven't as of 24hrs.

We got an oil change done at Midas located on Nairn Ave, Winnipeg. A month later oil level signal started indicates every time when the vehicle was turning or braking which means that the amount of oil they filled is not enough. We booked another appointment at the same branch on October 02, 2020, and got a card with the day and time of booked service. My wife took time off the work and came to the place at the booked time. But they say that they forgot to input us into the system and asked to wait about an hour and a half or reschedule the service for another day! Three weeks later we booked an oil change service online in another branch of Midas located at Henderson Hwy, Winnipeg, hoping to get a better service. The Customer Service responded by email and rescheduled my appointment for a half-hour earlier (5 PM) then I booked it. To be on rescheduled time at the Service-shop, I had to leave my work earlier which means losing my earnings, but I accepted it. When I showed up at the shop at 04:55 PM on October 30, 2020, they said that I have to wait about an hour and 45 min, because they are busy with other customers' vehicles. I showed the email with the service time that Midas provided to me, explained my situation with my work and shared my previous experience with Midas. The response of the branch manager - Dave Richardson was: "What do you want me to do...? ...we are busy at this time of the year!" and he declined to start to work on my vehicle on time. As well, he noted that the online customer service has no clue how that works in reality and they provide the wrong time frames for booking appointments online. I said I don't think that this fact could be an excuse for that situation. I expected to get understanding and service, but they didn't provide any solutions for me except the option for rescheduling or one hour and 45 minutes of waiting. We are really disappointed and frustrated with such a poor service and neglected approach of Midas' representatives to their customers. My recommendation for people would be - do not waste your time folks, and bypass this company that neglects and doesn't respect its customers.

Midas Wellington had great service for us. Based on this we visited to Midas Auckland Manukau and very bad customer service and very car full they tried to get as much as from customer and very unfair bill. We are not going to any Mida any more is the end of the story.

I brought my car recently because it got a nail inside of a tire. That Saturday, I left the car around 11:30 and got it back around 3:30pm. Right after I left, I had to call Back because the tire was still showing low and I had to let them know . They said that was strange. They asked me to bring the car again on Monday early morning . I was there at 9:00 and waited until 10 am with no update on the re- evaluation or for when or how long it will take. I left the place and called them after 1pm to follow up again, because they never called me back. I went there again around 3:00 pm And when I asked if I could see the extra pinch they found. They took the car back to the ramp and started removing the tire again and putting it in water bucket or something I did not know until I asked . I explained to a lady my concerns and worry and why I needed to see the pinch, because of the possibly option that someone could have created something in my tire because I had someone with a previous issue in the parking space where I am staying . I told her that I was waiting since 9:00 am wanted to determine why the air was still escaping out. With no apologies or reasons of why I had to wait too long . She went to the front desk and shared with another guy about my situation in “Spanish “ like I was bothering them, in a despectivo way “ even mentioned that I complained about the time , and used the word “vaina” ...even though the “supervisor knew “ I was there for many hours he didn’t have the courtesy to come to me to let me know something or any reasons. Then after more 20 or 30 minutes she said , finally they found it . And she just pointed out to me with her fingers asking me to come to her. I noticed too, when I was there how a “man” was waiting for his tire and the same lady took her phone and showing him a picture where the pinch or nail in his car was. It maje me feel if I will come with a man I could be more respected or I guess that I was not the typical “Miami beach woman “ dressing out in sexy clothes or a I was not a man so they could play with my time and don’t even say I apologize for all this time waiting . Something that in Miami every business should know , a person might speak more than three languages and one of them for sure it will be Spanish. They said they fixed the initial problem ( 5 hours waiting) when I brought it, and the other pinch was detected later. I have the right to see the issues they found and it was not acceptable waiting more than 7 hours to let me know they found another small pinch . My car was not showing any sign or air pressure until the same day that Friday afternoon. And it is Mercedes 2015, I can see the alerts and I of course will know if the issue was something old which it was not the case.

Midas in Anderson Cincinnati used to be great, been going there for about 20 years now, same vehicle all this time a 1990 Volvo 740. In the past if they couldn't figure out my problem they said so, most of the time they could. This time they McGyvered a 'repair' with a Kia relay, didn't admit that it was problem, didn't even bother checking the distributor cap which was big contributor. The techs out there should be ashamed calling themselves mechanics. Not even a partial refund, needless to say never going to a Midas again. Told them I wouldn't come back if they couldn't admit the mistake and resolve it, the mechanic said he didn't care if I didn't come back. If that's how they treat a 20 year long customer, think how they will treat you.

I paid for an oil change. It included a tire rotation which I did not receive and I wanted the tire pressure checked and set to 35 lbs. I did not get this either. I got an excuse that they can't mix costco nitrogen with air. Which is totally untrue. Location: Waipahu Midas, Oahu, HI