Poor
631 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Midas, your one stop shop for brakes, oil change, tires and all of your auto repair and car repair needs.
Midas (midas.com) has 631 customer reviews on Rated Honest, with an average rating of 2.3 out of 5.
631 approved reviews, newest moderated first
Val L.
Posted
Waste waiting time with appointment. Long time waiting for parts delivery. Parts prices in 2-3 times higher than on market. Idea from front desk representative increase services than actually required.
Ms L.
Posted
Midas Hermanus staff member Nathaniel always delivers a great service and I give him a 10/10, whether you visit the shop or simply via telecon. Today I was very shocked when I called the store, the operator started talking, I listened to the options as I wished to speak to Nathaniel, merely to hear, "press 6 to speak to Bek". All the other staff members are called upon there name via the options. I would suggest that the recording be redone.
jorgen V.
Posted
Mijn zoon gaat op groot onderhoud in leuven, 14 dagen nadien een heel spoor, garage is gesloten en is bijna thuis, moet naar garage bij ons op straat 190 euro extra kosten omdat onderaan de auto de oliestop niet was toegedraaid, ik kaart dit aan krijgen geen compensatie, heel slechte service, mensen blijf daar weg. Vriendelijk in het gezicht en maar verkopen maar daarna geen service. Als ze hun fout nog niet willen toegeven, hij had zijn motor kunnen stuk rijden. ik heb de consumentendienst ingeschakeld.
J M.
Posted
I had Midas in st Charles Missouri 2413 W Clay St, St Charles, MO 63301 had the rear hub , the diferencial ,rear brakes and disc done but they forgot to tide the calipers bolts of or the only put one on cause was driving and the entire caliper came off
Joni D.
Posted
The gentleman were professional, courteous and gave a trust worthy atmosphere. They got me a ride home as I was waiting and a ride back to pick the car up. They also reviewed the car of needs of tuning it up for protection of the car and better life capacity. Thank you for the people who live in a purpose of doing above in their life's walk. Joni Doan 🗝️⚓🌅⚖️♂️
Draco T.
Posted
Very terrible place to take your car.. over charge and your car won’t be fixed at all.. anything major PLEASE go to a deal and just pay their price bc it will be the same
April B.
Posted
I went for a cheap oil change and tire rotation. When I got home, all my oil was on my driveway with the plug bearly in there. I called the staff first and he said they dont offer refunds. And he also said his new techs are crap. I said if my refund came out of his pocket he might do better. Offered store credit. Then the franchise owner said if you call we can work something out...I did call. Just trying to look good on Google. This was the Lehman ferry location in huntsville
QF
Posted
In spite of unfortunate cluster of unpleasant events with a simple oil change I asked for the management to call me to point out the flaw. "The general manager Zach" called just to act in the most vile and unprofessional manner ever, screaming at me. Cannot make this up, I file a complaint against him and never heard back.
