Metabolic RenewalReviews of metabolicrenewal.com

Joined and purchased some products. Had to return a few items and over 2 weeks later still waiting for refund. Had to provide them with their own return info that they originally sent me and my tracking number, and still waiting. Poor quality exercise videos that freeze or blank screen when playing. Cancelled membership and will see if they try to keep charging me.

I joined and paid the $37. I was most annoyed when I couldn't exit the transaction as the Dr kept trying to sell 3 other products which he claims will enhance the performance. I think that was tacky. Introduce the full program up front and let people decide if they wast yo spend $2000 for the year rather than lure you in with $37 and then trying to scam you. Luckily I did not sign up gor any extras. Word of advise. When doing these online purchases do not use your usual debit or credit card. Use a card that is usually empty and you need to transfer money to in order to make a purchase. That way they can't take your money when the card is empty.

I am in the UK. I signed up for the program and ordered the Metabolic Shake Protein Powder on May 14th. I still haven’t received it. The tracking system is useless, it is showing an expected delivery date of May 29th but today is July 8th. I have emailed customer service on numerous occasions to chase my delivery, mostly I do not get a response, when I do it’s been useless. I’m reluctant to call by phone as I do not want to waste one more penny with this company. Very, very disappointed

When you sign up it reads as though you will get a 100% refund for products if you are not satisfied. However if you call and try to get that refund they try to convince you to get other products in return. Should you stick to wanting a refund, they provide you with a shipping label for the product (in my case protein powder which was disgusting), but you have to pay for the shipping. Since I had opened one of three bags they only were going to refund for the two unopened once they received them. It’s now been a month since they have received the bags and I still don’t have a refund. Edited to add: After a month and a half with no word from them I called and was directed to their Refund Assistance department. The gentleman I spoke with continually asked for my tracking number though I explained to him the receipt that had that was accidentally trashed but I could provide him the RMA number THEY assigned. He told me he couldn’t do anything without the tracking number and I would have to just continue to wait.

So you get a 30 min video of the so called Dr telling you he knows about your hormone issues all the time the clock is ticking away on offering you a 45% discount. $37 After the sales talk if you are stupid enough you will sign up like me. Then the fun starts once your money has been taken. This same Dr on video again tells you that the best way to deal with your weight loss is by purchasing his special blend of milkshakes at an additional cost of $133 . I can’t have milkshakes with my digestive system. Of course if id have known this before I would never have signed up. So before signing up He’s telling you that this is all you need to achieve metabolic renewal but once signed up its the milkshakes that you need. Its a complete SCAM and I really have no idea how they are getting away with it.

I still waiting for my refund but I guess I will never see my money back , with 1 star they not allow me to add my experience so I tried to select all the stars

Extra charge of over $300 was place on my credit card and the customer service rep could not find it in my record. I asked to speak with someone else after being told repeatedly there was no extra charge and was told I would just be told the same thing by someone else. I then asked for a total refund of everything I had purchased and the refund specialist contacted the billing dept and relayed to me it was in error. I will be returning all products, but will not receive a refund for shipping. Buyer beware.

Ordered 3 bottles quarterly and started receiving 3 bottles monthly. People on the phone either don’t understand their job or do order on purpose due to commissions!!!I am so disappointed because I really liked the Omegas but it put me off what happened with me. I have 6 bottles in my fridge! Spend a lot of valuable time on the phone and got so stressed out because the person on the phone was totally not understanding . So much about not stressing…So now the admins instead of reaching out have limited what I can say and my complaints. I hope this reaches Inna Sherpa