Oliver
Posted
Easy Returns
Excellent customer return facility on Merrell website, it generated a free UPS label with nearby drop-off locations listed and my refund came through within 48 hours of posting my items back via my local newsagent. Impressive speed considering returns are delivered to a warehouse in the Netherlands, so credit to UPS and Merrell for your excellent logistics. With that said, Merrell shoes appear to be drastically undersized compared to rival brands, as despite ordering a supposedly wider fitting shoe, the mens UK 11.5 seemed to be more like a size 10. Its certainly getting more difficult to find comfortable trainers in recent times, since all these brands just produce narrow-fitting squashed styles that have taken precedence over everything else.


