Poor
42 reviews
Megawheels.comHonesty, pricing, process and quality scores appear once 5 customers have rated them.
MEGAWHEELS is a brand that focuses on short-distance smart mobility tools, like electric scooters and electric bikes, handling their development, production, and sales. We will offer more high quality products to customers and pay more attention on offering good service.
Megawheels.com (megawheels.com) has 42 customer reviews on Rated Honest, with an average rating of 2.8 out of 5.
42 approved reviews, newest moderated first
Andre' B.
Posted
Simple communication about a product would be great. They can't even do that. Don't purchase anything from this company. Unless you want your money to be pissed down the drain. You'll find better products at different companies. This one here; complete $#17$#0w
T K.
Posted
We bought 1 MEGAWHEELS Electric Scooter, 3 Gears, Max Speed 15.5MPH, 12-17 Miles Rang 7.5Ah/5.0 Ah Powerful Battery with 8'' Tires Foldable Electric Scooter for Adults, Teens, Kids, Load 220-265 lbs. Our tween loved it so much we got 2 more for us! SUPER FUN CEMENT SURFING!! Customer Service: 1 of the 3 scooters, I ordered from Amazon, actually needed the deck replaced. I contacted the company Megawheels directly through their site. They communicated well, had a sense of urgency, took initiative to identify the exact part, were very friendly and professional, and I received the part I needed that I couldn't find ANYWHERE on the internet!! I love this brand and I'll be staying a loyal customer. The person who helped was named Jessie. Thank you!!!
Michael W.
Posted
Das allerletzte!!! Nach gerade Mal 7 Monaten nach Kauf über eBay total Ausfall der Elektronik Fehler Code 04 und 06 . Verkäufer reagiert einfach nicht , verweigert geltendes Recht ( Gewährleistung/Garantie) eBay kümmert sich auch nicht und unterstützt das kriminelle Geschäft!!!
Y . S ..
Posted
horrible customer service
Kelsey C.
Posted
Absolute waste of money. Spent $320 on a scooter that is basically a toy for kids. The battery life is a joke- they advertise a 20 mile range but mine barely makes it 5 miles before dying. Extremely rude customer service when I reached out asking for assistance on this issue. Of course mine started malfunctioning 1 day after the 7 day money back guarantee….
Yosef S.
Posted
Customer service doesn't exist . they dont care about the warranty wasted $280
fabrice le C.
Posted
e-scooter was bought back in July and I’ve only used it for about 2 months before storing it away. But when I recently tried to turn it on, it won’t turn on. I sent 10 email for an answer to megawheels and they never answered. And I discover that my problem is very common on their products. I gonna buy a new one but definitely not with them !!!
_
Posted
When I ordered the Megawheels s10 7.5 ah scooter, it ran perfectly fine for a few months. After a while I began to see battery issues and whatnot. I soon then wrote a letter of complaint to the company and in less than 1 day I had a response from a human worker. They wrote back helpful emails in less than 2 days and within 2 weeks I had my scooter back and it now works perfectly fine again. The customer support from my experience was extremely nice and if I ever get into an issue with my product, I will not hesitate to write an email knowing that I will get the most pleasurable experience. :)
