MegapixlReviews of megapixl.com

I dealt with Kati who not only understood my issue but clearly told me how to resolve it! Also, she understood that I made a mistake and was not trying to get something for free. I've recommended Megapixl to 2 social media content people. Love the site.

I looked at their site. The next thing I knew I was being billed monthly!!!!

Kati from customer service resolved my problem extremely quick and was kind and helpful. I had been prepared for the worst (as it always happens with anonymous online customer services) but couldn't have had a better experience. Thanks!!

I’ve enrolled for free trial only to be charged for photo The contact button doesn’t work and it blocks the website when you try to send message I will be contacting my bank to get my money back Avoid

Great selection of photos. I’m a graphic designer so I work on a lot of different types of projects and Megapixl has allowed me to find photos to complete a myriad of customer projects with a single subscription. Customer service is great as well!

I had set up an account a while ago, while I was looking for photos to use in a presentation. The plan for the presentation changed, and I no longer needed them. I thought I had cancelled my free trial, so was surprised when two payments came out. My administrator alerted me to the first, but I logged onto my Dreams account, as that is what the payment said on the bank statement, and there were no payments or card details, so I assumed it was someone else. A month later it happened again, and no one had said it was them. My administrator contacted Dreams and it turned out it was a Megapixl account, which I had also set up, and had clearly forgotten to cancel my monthly fee. We emailed them, and I explained the situation - and they refunded me everything. I'm really impressed, a lot of companies wouldn't have done this. I recently went to the cinema on a Saturday evening, with three teenagers, only to find out that when I'd got home on the Friday, tired from work, I'd booked for the Friday evening, not the Saturday. They refused to swap the date around, I've contacted Cineworld, and they haven't replied in yet. A bit of goodwill would have gone a long way, but instead, I'm very unlikely to return to Cineworld now

I did have issues when I wanted to download a picture; in fact I was charged three times! But a simple email quickly resolved the issues, refunds were issues, and I don't have to worry about getting more pictures right away. Thank you, Kati, for a refreshingly simple and quick resolution.

The website is a scam When you start your trial week, you can download the images, but they still have a watermark. Extra fees are charged for everything. Save your money and get your images elsewhere.