MaevReviews of meetmaev.com

I know the intention for these companies, but the delivery is nothing like they portray it to be. It isn't at all served how they show. It clumps up with the parts that's unthawed to mush. Gotta do better, this isn't ice it don't break up into nice little chunks.

I am super unhappy. Unethical activity here. I tried their product a long time ago. Spent almost $500 to try it. I think its a great concept, however my dogs had an allergic reaction. They wouldn't accept a return, as I understand and took it as a loss. But, verified that no add'l product would never be sent. All was good all this time. I have not ordered any add'l product and the subscription was terminated long ago. Been since May of last year, according to the gentleman on the phone. BUT, today they decided to charge me $270.51 for a "RECURRING ORDER" I DID NOT PLACE!! And somehow reactivate a subscription. After all this time out of the blue. I immediately called and emailed them as soon as they opened this morning as the transaction posted 11:23pm last night (my notice came from PayPal) to tell them they made a mistake and to make sure the product doesn't send and issue me a refund. They are saying they cannot make changes and pretty much trying to perform unethical charges and business activity. I am not going to accept that I am being robbed by them. SO this issue will be reported and I will continue to get a resolve. I DO NOT recommend ordering anything from them or they will send you charges over a year later and tell you they cant do anything about it. UPDATE: James called me back and they got a resolution and are issuing me a refund confirmed by him just now. I just updated my review stars to 3, due to this resolve. Thank you James for the follow through.

I recently tried this brand's dog food, and while the quality of the food itself was quite good, I did encounter some issues. The online portion calculator recommended a significantly lower amount of food than my dog actually needed, which led me to feed him a reduced amount for a few days. Thankfully, I caught on quickly and adjusted to the appropriate serving size, but it was a bit of a surprise. Given the premium pricing, I expected a seamless experience from the brand, so this miscalculation was disappointing. While I appreciate the quality, I ultimately decided to switch to a competitor offering similar quality at a more affordable price point. This brand has great potential if they can improve their portion recommendations and consider a more competitive price range.

I learned the day we got our first delivery of Maev, of our dogs intolerance to potatoes amongst other things. Beef, Pork and, and, and. I asked them if they had any without potatoes, and the only thing they had with sweet potato's was the pork. No luck there. I ordered a 6 bag package to save $ and shipping. It must stay frozen as recommended. Understood as it is minimally processed and cooked. I separated the potatoes from the rest of the bag to help my pets medical issues, and what I found was 4 cups of potato per bag of the chicken recipe. The other thing I noticed because of needing to separate the food, is your pet will never get a balanced portion of all ingredients as they put the dark meat on the bottom and fill the rest of the bag from there. It's frozen so it doesn't shake up well before feeding. You get lots of veggies from the top and most of the proteins from the bottom. She loved the food as you would expect from a raw diet but we must find another product to satisfy our pets needs.

Okay first off, this is overall a good brand. The quality of the food is great, both for their food and the supplements. Unfortunately, my dog is very picky and won't eat the food, but does love the supplement bars. My main issue with this company is the bad customer service. Multiple times I have had to contact them to get a subscription cancelled. They'll tell me it's cancelled, when really, they don't cancel my subscription at all, just push the shipping date a month or two into the future. It is highly annoying and I've had to send multiple emails making sure they cancel the shipments. It almost feels like it's done on purpose in the hopes the customer forgets and then later on gets charged. I know this probably isn't the case, but this has happened to me three separate times, so I've become very diligent in following up on my cancellations. Overall, this is a good brand that uses quality ingredients, but it is quite pricey on that same note, and the customer service is less than ideal. They are nice and helpful, but I don't like that it takes so much effort to cancel the subscription.

My dog loved the original Maev formula and we never had any issues. He devoured it and loved his meal time. In September, we received a communication that Maev had changed the formula, adding green beans, zucchini and white potatoes. I assume this was a cost reduction effort by the company to add cheaper filler ingredients and increase their product margin. Sadly my 2.5 year old dog is not tolerating the new beef formula as well as he did with the original. After the formula switch he's been vomiting 4-5 times per week, mostly undigested green beans and bile. The formula change was unfortunate and we will likely have to look for an alternative as it just does not seem to be sitting well with him.

Two problems. First, you recommended using a program called Route to follow my delivery. I downloaded it and began to fill my data when the program began asking me about some data about my email I perceived, as dangerous to share, so I quit it. Then, without the program, it was somehow difficult to know where was the delivery. Your messages were a little confuse (for me) In the end, the food arrived at the promised day. Not frozen, but cold, which I thought was ok. I hope next time it is easy for me to understand your messages.

I started using Maeve for my dog last year. The first few months everything was great. Unfortunately the last 2 orders have declined in quality so much that I was forced to cancel my membership. They are adding thick pieces of fat to the food to compensate weight. My dog’s digestive system is very sensitive and he got sick so we had to stop feeding him Maeve. I wrote an email to the company explaining the reason for my cancellation and they said they k no problem we understand. They didn’t seem to care much or be willing to solve the issue. Very disappointed ☹️