Sandra
Posted
impressive
I was called immediately when my mom fell. It worked just as I had hoped it would.

Average
1,456 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Medical Guardian’s mission is to provide an affordable and reliable medical alert service to all those who wish to live an independent life, regardless of their limitations. Whether our customers are looking to remain safe in a medical emergency such as seizures, stroke, or heart attack, have limited mobility, are at risk of falling as they age, or are afraid to live alone because of home invasions or fires, Medical Guardian guarantees to be there to protect them.
Medical Guardian (medicalguardian.com) has 1,456 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.
1,456 approved reviews, newest moderated first
Sandra
Posted
I was called immediately when my mom fell. It worked just as I had hoped it would.
Dan
Posted
We got call few days after we setup and tested system saying we needed to setup and test system, that was discouraging to see how disorganized your company can be, The representative on phone said person prior never documented anything. This is not a good start since this could save a life !!!!
Response from Medical Guardian· Dec 10, 2015
Hi Dan, We apologize that you experienced this issue. Rest assured that the representatives that answer calls at our monitoring center are 911/EMT trained. Our monitoring center is certified by UL, CSAA Five Diamond, FM and the Department of Defense, so in the event that you have an emergency, one of our monitoring center representatives will be ready and able to assist you! Thank you!
Shawn
Posted
The staff of Medical Guardian are very helpful when you are ordering the system. They help you pick the right system for your needs.
Mary F.
Posted
Sales man told me it would be 29.95 but then took 31.95 out of my bank account that is not good business
Response from Medical Guardian· Dec 10, 2015
Hi Mary, We apologize that you experienced this issue. Please contact one of our friendly representatives at 1-800-313-1191 for any questions regarding this matter. Thank you!
TomTron
Posted
Medical Guardian was highly rated in the research that I did online and sure enough the reviews were right. Quality equipment, fast shipping, reasonably priced and great customer service. My 87 year old father feels much more secure when I am away from the house and it certainly gives me piece of mind when he is by himself. Thank you Medical Guardian!
Robert
Posted
easy to sign up and activate with medical guardian. Did a lot of research with many medical alert devices, chose medical guardian, one month in no problems thus far. Parent feels safer with 24/7 medical alert at hand if needed.
Carol
Posted
It has taken awhile to figure out how not to set it off accidently, but each time I do someone has answered immediately. One unfortunate time I missed the phone call and the company called the police who were very thorough in order to convince them there was no problem.
MATTHEW
Posted
Very friendly people to work with. Easy device set up. Test calls always pass with flying colors. I feel my parents are now much safer!