Drive F.
Posted
Fraudulent Seller Practicing False Advertising
BUYER BEWARE: THERE ARE MANY OTHER 1-3 STAR EXPERIENCES JUST LIKE MINE. DO YOUR RESEARCH AND READ THE HONEST REVIEWS BEFORE MAKING A PURCHASE HERE! *My Experience* On 7/10/21 I ordered a case of LRG Secure X-Plus briefs from Medical eShop Inc and was charged $62.91 via PayPal. At the time of my purchase and this review, their website claims the product is available and will be delivered by Standard Ground Shipping for $6.99. 2-days later I received an email that included the following message: "We would like to inform you that the item for which you placed the order is a non-stock, special order item and carries a lead time of 3-4 weeks." I replied that I would indeed wait, but was weary about wasting my time if the retailer did not keep it in stock and have a viable supply chain or distributor who did. Evidently they order directly from the manufacturer, which only has the XL size back stocked; With no further intent to produce the LRG size I paid for. They tried to bait & switch me for a different size, which I declined, requesting a refund. After that they stopped replying. I want my money back and see the product removed from their marketplace.
Response from medicaleshop.com· Jul 13, 2021
Dear Client, Thank you for your business with us. Our business hours are M-F 8.30-5 pm est. any orders/communications received after business hours are responded to on the next business day. we apologize for any inconvenience. Due to the non-availability of stock, we were not able to process your order, it has been canceled. There were no charges made on your account. Thank you, with regards, Customer service team