WILLIAM C.
Posted
Fast
Fast, efficient and helpful.
Response from MDLIVE· Feb 7, 2020
Hi William, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.

Great
11,728 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
WILLIAM C.
Posted
Fast, efficient and helpful.
Response from MDLIVE· Feb 7, 2020
Hi William, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Rebeca
Posted
This is the worst service I've ever received. First time using the crappy service and the experience is a nightmare. I've enrolled a year ago but never in the need to use it. Today my son was complaining about ear ache and decided to try. First, they make my son to wait 40 minutes in the video waiting room for the Dr. but not only that after all that time they just interrupt the video call. I call customer service because the chat service is another joke and was told that they would put him in a new waiting room again to wait. They told that he will receive this time a direct phone call. Yes he did but they continue to call him and not talking. Finally he got contacted from someone for one minute and she told him that she can't prescribe nothing because is not an ear infection. OMG this is the biggest SCAM and lost time in my live. He definitely have an ear infection!!! I WILL ASK FOR MY MONEY BACK AND CANCELLATION OF SERVICE.
Response from MDLIVE· Feb 7, 2020
Hi Rebeca, we're sorry to hear that you had a poor experience with our services. We continuously take into account feedback from our customers so that you may better access our service with ease. If you would like to provide us with more information on your experience so that we may better assist you in the future, please contact our customer service number at (800) 400-6354. We hope your son is feeling better.
Maree R.
Posted
Holy Cow! Just read the complaints on the Better Business Bureau website. Save your sanity and your bank account. Did anyone else notice that the BBB response is a form response?
Response from MDLIVE· Feb 7, 2020
Hi Maree, if you would like to provide us with more information on your experience so that we may better assist you in the future, please contact our customer service number at (800) 400-6354.
Rick K.
Posted
All whom I talked with was amazing . Thanks so much for your service, it has been approved by my wife and myself . Thanks Rick
Response from MDLIVE· Feb 7, 2020
Hi Rick, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
BSK
Posted
Prompt and Professional I was very pleased with the experience with MDLIVE. The physician was prompt with the scheduled call appointment, and referred to protocol in order to diagnose after reviewing photo, and taking all pertinent information. I would highly recommend this online service, especially for those that do not have life threatening issues. It was also very nice to NOT have to go into a waiting room with SICK people!!!
Response from MDLIVE· Feb 7, 2020
Hi there, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
BRITTANY O.
Posted
Loved the ease of it. The doctor was very informative and addressed all the questions I had.
Response from MDLIVE· Feb 7, 2020
Hi Brittany, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Carlajo C.
Posted
Doctor was friendly and efficient.
Response from MDLIVE· Feb 7, 2020
Hi Carlajo, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Pamela M.
Posted
Easy, affordable medical service.
Response from MDLIVE· Feb 7, 2020
Hi Pamela, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.