Tracey Lee D.
Posted
I placed an order for a subscription on…
I placed an order for a subscription on April 2nd, and subsequently canceled it five minutes later upon discovering the cost of $250. Despite my immediate cancellation, I experienced a three-day delay in receiving a resolution. I was then informed via email that a refund could not be processed due to the prescription having already been dispatched to the pharmacy. I made multiple attempts to cancel the prescription. I believe this company's practices are fraudulent.
Response from MDLIVE· Apr 5, 2026
We apologize for this inconvenience and would love to hear more about your experience. Please contact our customer service line at 800-400-6354 to speak with a Health Service Specialist for assistance and to address your questions or concerns.




