MDLIVEReviews of mdlive.com

I was told from the md live people that I could set up and appointment for medication refills. When I set up the appointment the doctor called and scheduled time and agreed to send in my prescription for my asthma inhaler. The pharmacy needed verification with the md live people and the md live people said that they could not let the pharmacy speak with the prescribing doctor. long story short - after a month I still have no prescription. When I called md live to get this resolved they said that although I paid for my first visit I would have to pay again for another visit to see if they could resolve the issue. In other words they can not help but they do not mind setting up more appointments and taking more money from me.

The queue is very long. Their estimation of the wait time is always inaccurate. At 1 pm, I was told someone would meet me in 30 minutes. I waited for 2 hours and still haven't seen any doctors. Finally, they got me an appointment at 7 pm. At around 6:50, I logged in a few minutes early to be prepared. When the time came, the system crashed and wouldn't let me in. When I finally got in, I was told that "I missed my appointment" but ONLY FIVE MINUTES have passed. Now I am in a queue again waiting for another doctor to see me. THANK YOU MDLIVE FOR WASTING MY WHOLE DAY

Paid the fee. Filled out all questions and uploaded photos for a dermatologist visit. 72 hours no answers. Email their customer service and get told i have to call. Called them and the lady acted like she had no idea what she was doing. Kept saying uh uh uh uh. I told her i had already paid and completed it all though there is no record on my profile. She would not listen to me at all.

THIS COMPANY SUCKS!! THEY HAVE TAKEN MONEY OUT OF MY ACCOUNT TWICE WHEN I HAD INSURANCE WITH A ZERO COPAY. THEN THEY WANT TO MAKE ME WAIT 45 DAYS TO PROCESS MY REFUND! Y'ALL SUCK AND I ADVISE EVERYONE TO STOP USING THIS SERVICE!!

MD Live stands for MD wait and wait and wait. Says 30 minutes or less and have been waiting over 90 minutes so far and still waiting. At least tell us from beginning that it could be over 90 minutes. Not to happy about this experience. And I'm still waiting.

I had a problem getting my account set up. The rep was super friendly. She not only set up my account… She went above and beyond and added a pharmacy that was not in the database so that I could use it. I was SO GLAD for this experience after being treated poorly by a well known competitor. I used my medical insurance. The prices are reasonable. The doctor was quick and effective. I will definitely use them again if needed.

The doctor was an arrogant jerk just like other people have said. This is the worst service. They read off a prompt and literally told me to Google my symptoms and that I was lazy!!! Unreal I will be disputing this charge on my credit card. They talked down to me so bad.

Wish I could give less than a 1 star. The Dr was an arrogant jerk, and didn't do as I asked. I wanted a refill of what I had last time, he refused and halved my prescription instead. I also explained the pharmacy to send it to 3 tines and he still sent it to the wrong location. Probably purposely to be even more of a jerk!