Marvel JacketReviews of marveljacket.com

I ordered a Yankees jacket on Jan 5th. Was never able to track the package and still hasn’t arrived. I emailed twice. No response. I called my bank to dispute the charges because I’m pretty sure I’m never getting the jacket.

I purchased a jacket from Marvel Jacket on November 14, 2025. The jacket looked nice on the website and seemed like a great deal, so I decided to give them a try. Unfortunately, this turned out to be a very disappointing experience. After placing my order, I never received any updates. By mid‑December, I became concerned and emailed the company several times asking about the status of my order. I received no response. Because of the lack of communication, I eventually requested a full refund. On January 6, after weeks of silence, Marvel Jacket finally contacted me to say that my order was being processed and had already shipped. They provided a tracking number, and I watched the package ship from Pakistan. I received the jacket on January 12. When I opened the package, I was extremely disappointed. The jacket did not look like what I ordered. The lettering was poorly done and not stitched on properly, and the coloring was off compared to what was advertised. The overall quality was subpar and nowhere near worth the wait. I emailed them immediately on January 13 explaining my dissatisfaction and requesting a refund. I sent two more follow‑up emails asking for a full refund, and as of January 21, I still have not received any response. Anyone considering ordering from this company should think twice. They are unresponsive, take an unreasonable amount of time to ship, and deliver low‑quality products that do not match what’s advertised. I would not recommend purchasing anything from Marvel Jacket.

I placed my order January 1st and the website CLEARLY says processing 3-4 business days to process and it is now January 19th I have emailed twice and got no response and there's nowhere to even cancel your order to get your money refunded nor a number to call to speak to anybody. My order was $125 and no reply and still says shipping. I am BEYOND frustrated. Wish I never ordered thro5rhis company!!!

I’m sure that Marvel Jacket is not a legit company. They took my money and disappeared. After three weeks from my order I have no idea if I will ever get my item. Be careful. They have no phone number, they don’t answer your emails, they’ll very likely keep your money and vanish. I’ll dispute the charges with my bank and inform the California Consumer’s Agency.

I ordered a jacket and couldn't receive any notifications on shipping. When the jacket finally arrived it was too small and I need an exchange. This company will not answer any of my emails or get in contact with me for an exchange DO NOT BUY FROM THEM

Purchased a sweater and it's living in my closet rent-free now. Plus, the pricing was great given the quality of the product.

Poor quality Wrong size Getting a hold of them is a Joke!!! Buyer BEWARE!!! Dont do it!!! I've been trying to get an exchange for weeks and they won't do it. They just keep sending me the invoice with no exchange option or refund option.

Ordered a sweatshirt on December 11th. Paid extra for express shipping. Still haven’t received it on December 23rd. Only respond to one email out of 5 emails. Do not buy from this company. It is a scam!