Marvel JacketReviews of marveljacket.com

Did get my order was decent maybe not the best quality but for the price you can't complain customer service and response is a 1 out of 10. Shipping and receiving my jacket is A1 and got here pretty quick maybe 2 to 3 weeks but overall I give them a b-just because of customer service it could have been an a- but the customer service like I said it's horrible but it did come and it's a decent jacket for the price

I'd like to return the product I received and contacted the company multiple times to initiate a return per their "30 days easy return" policy. No responses after four tries via their website return form nor via customer service email. DO NOT PURCHASE FROM HERE if you expect any sort of customer service or ability to return the product.

Hi, I ordered the "Amazing spider man Peter Parker jacket" on april 9, 2024. The jacket arrived on april 25 with ups. The fabric of the jacket is a disaster. It is VERY thin and the inner lining seems to be a kind of plastic bag. But the worst thing is the size. I ordered Large but the jacket sleeves are so small, that I thougt, I'm in a kind of wetsuit for divers. And I'm the opposite of a bodybuilder... No problem, I thougt, on the HP they say: Change your mind? No problem. Our return process makes it easy. We offer Easy 30 days returns."... That's simply not true ...I wrote them several times, 24th of april, 25th of april ... but nobody answers. And hey, thew say: "Customer service is live 24/7" ... So please don't be as stupid as I was: Don't buy from marveljacket. Quality is very bad, nobody cares about your issues and most things they claim on the HP are simply not true.

LOVE THE JACKET!! I've been wanting to get the Goku 59 jacket for the longest, but now with the departed creator gone from this world too soon (RIP to the best who has ever done it) I felt that it would now be right time to get it. and man Marvel Jackets did it justice! the material is top notch, let alone the craftsmanship. Highly recommend it.

I ordered a Ferris Bueller jacket for my upcoming 80's cruise. I received it pretty quickly, and it is way beyond my expectation. Great quality and fit, and it looks amazing. I'm very pleased with this purchase and the price was great as well. I look forward to wearing this on the cruise and for years to come.

DO NOT ORDER FROM THIS COMPANY. I ordered a sweatshirt and it was not at all what I was expecting. I immediately tried to contact the company regarding a return/refund and cannot get any response. Of course then I read the reviews and see that this place is nothing but a scam. UPDATE: I finally received a response. After several messages to them saying I want to return the item and get a refund, they responded to ask if I wanted a refund. They said I would have to pay to return the item and if I agree, then they will send me the address. The address is in the UK. The website says easy and convenient returns which is something I always check before purchasing. But they have no phone number and no address because they are hiding the information since it will cost as much to return it as it does to purchase it in the first place. And nothing about the return is easy or convenient. Seriously I would stay far away from this Company. ADDITIONAL UPDATE: So just when I decided to try to sell the item to at least get a portion of my money back, I received an email with an address in New York to return the item to. They asked that I send them the tracking information so they could issue my refund upon receipt of the item. They also asked that I remove this review. I agreed that when I receive the refund, I will remove the review, but its an honest review of what happened. On February 23, they confirmed receipt and said they initiated a refund. They again asked that I remove this review. Today is March 4 and I still don't have the refund, and now I also don't have the item.

The customer support was next level! I wanted a custom, made to fit, order and they were very helpful. They noticed that one of my measurements might have been a bit off (the shoulders) and they waited and held my order until I corrected my measurements (took a bit of time due to an emergency I had on my end). And the jacket came within days of giving them the right measurements, and it fit like a glove! As for the jacket itself, its a perfect clone of the original. I have met other people who have had this jacket made elsewhere and every time they don't really look anything like the original. This one looks PICTURE PERFECT. Absolutely could not be happier.

Amazing people to work with, great responses and help and the quality of the Vest I ordered as well as the design was top notch. Would definitely order again!