Isaac B.
Posted
Fantastic customer service
Fantastic customer service
Response from Lyte· Apr 27, 2021
Thanks for using Lyte Isaac!
Excellent
499 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Get or return tickets to sold out events.
Lyte (lyte.com) has 499 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
499 approved reviews, newest moderated first
Isaac B.
Posted
Fantastic customer service
Response from Lyte· Apr 27, 2021
Thanks for using Lyte Isaac!
Xochitl C.
Posted
I had ordered 2 tickets for LIB and paid but for some reason my card didn't go through and I only had 24 hours to fix it but I didn't see them email till it was too late and lost the tickets. After emailing the Lyte staff they were generous enough to give me back the tickets I had reserved and are partially refunding me since I had to repurchase the tickets at a higher price than before. Thankfully theres a happy ending I got my original two tickets and am only having to pay for the original price so I am thankful and happy everything worked out! Thank you Lyte team!
Response from Lyte· Apr 27, 2021
We're happy that you were able to secure your Life is Beautiful tickets! Thank you for using Lyte!
Chris
Posted
Very satisfied with experience with Lyte!
Response from Lyte· Apr 27, 2021
Thanks for using Lyte Chris!
Cameron A.
Posted
Very helpful and quick.
Response from Lyte· Apr 27, 2021
Thanks for using Lyte, we're thankful for amazing customers like you.
Aaron Z.
Posted
Lily was very helpful and quick to respond!
Response from Lyte· Apr 27, 2021
We're so happy that Lily was able to help you resolve your problem. Thanks for placing your trust in us!
Yesi V.
Posted
My ticket wasn't showing up when I logged in, despite using the same email used when I first bought it. So I emailed support, Jay responded within minutes, and it was fixed just as quickly. Ever since the plague started, every day has been an ordeal, but this wasn't.
Response from Lyte· Apr 27, 2021
Thanks for taking the time to share your feedback with us. It means so much when our customers share their experiences. I'm glad we were able to meet your expectations! Thanks again for using Lyte!
ryan H.
Posted
Lily was an amazing help! I had some confusion on a charge to my debit card and she took care of it super fast. She’s da bomb
Response from Lyte· Apr 27, 2021
We're so glad to hear Lily was able to help you out with the confusion! We appreciate fans like you!
Wendy R.
Posted
I had a question regarding my Life Is Beautiful tickets & Jay returned my email promptly & answered all my questions . I appreciate the awesome service which is rare to find these days . Thank you Jay , you’re very professional & knowledgeable. Will definitely be using your company again because of people like Jay 😊😊Keep up the awesome work . Wendy Mariani
Response from Lyte· Apr 27, 2021
Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track!