LyteReviews of lyte.com

Lyte reviews

499 approved reviews, newest moderated first

Cynthia J.
Posted Aug 11, 2023
I did receive the solution to my issue
I did receive the solution to my issue, thanks very much. It took a few days but we're happy!
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Rebecca P.
Posted Aug 3, 2023
A* service..!!!
I messaged Lyte with an issue and was looked after by Jazz. I am so grateful for the help I received and the outcome. A* customer service..!! Thank you :)
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Della
Posted Jul 25, 2023
Understanding
Very understanding, understanding my needs and responding to medical issues. Caring and helpfulness, it's a breath of fresh air in the medical experience. Very easy and convenient
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Shakira H.
Posted Jul 23, 2023
Lyte team has great communication and…
Lyte team has great communication and customer service skills.
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Highjacked
Posted Jul 15, 2023
Only thing I don't like is how I can't…
Only thing I don't like is how I can't return my tickets on the website site it says I can't at the moment and I'm confused why. Unfortunately I won't be able to make it that weekend, definitely next time!
Response from Lyte· Jul 15, 2023
Hi there, Before we can make you an offer for your tickets, we need to go find a buyer. Lyte does everything in our power to find a new fan to buy your ticket. Right now we have satisfied all fan requests. Please select the "Get notified if there is a buyer" button to be emailed if we're able to make an offer on any of your tickets. If we're able to make an offer, you'll be able to select how many tickets you want to return. In the meantime, feel free to use your ticket as you see fit. Our goal is to get real tickets in the hands of fans, but being able to make an offer on a ticket is not a guarantee. We hope this information at least provides you with some insight into why we are not making you an offer at this time. Please let us know if you have any further questions and thanks for using Lyte!
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Snow M.
Posted Jul 12, 2023
this is a scam!!!! do Not Buy!!!! they will NOT GIVE VENUE
this is a scam! my son bought tickets for 2023 in Houston. THIS COMPANY WILL NOT CONTACT YOU OR GIVE YOU VENUE. WONDER IF THEY REALIZE....THAT THE HOUSE OF CARDS HAS FALLEN
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Mr Christopher P.
Posted Jul 12, 2023
I can not get my tickets
I can not get my tickets, I ordered them way back on the 7th of February, I have sent countless emails but still don't have my tickets. Been intouch with seller but still no tickets all they say is we will get back to me. The link to the tickets will not work. Purchase others for family and friends and there link work and they have even updated there link????
Response from Lyte· Jul 15, 2023
Hi Chris, We see one of our Fan Experience team members have been in touch regarding the delivery of your tickets. Please let us know if you have any other questions!
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Anna
Posted Jul 7, 2023
Saphia was super helpful!
Saphia was super helpful. We had our wires crossed in the beginning but Saphia stayed professional and was understanding especially considering the multiple panicked emails I sent. I had accidentally missed a payment and my plan was cancelled so as you can imagine I had bombarded Lyte Support with emails. The only thing I didn’t like was the time difference as I’m in New Zealand and the service is based in the US, the response time is also slower. All in all, awesome service from Saphia and the Lyte team! Thank you so much for your help and resolving my issue!!! 😊
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