Great
304 reviews
LUXY IncHonesty, pricing, process and quality scores appear once 5 customers have rated them.
We offer safe and premium cars with professional drivers nationwide at a discounted price all through our app and 24/7 customer service.
LUXY Inc (luxyride.com) has 304 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
304 approved reviews, newest moderated first
Bernadette
Posted
Our driver was waiting for us on arrival and was very helpful with luggage. Our flight was 2 hrs late but I had called him from New York and felt very confident that all would be well. A safe drive home!
Yaroslav
Posted
It was easy to request a ride. Customer service contacts you if there are issues to ensure a smooth pick up. Driver was on time and met me in agreed upon airport location. I will keep using it for my airport trips as it a good value and convenient.
Gail
Posted
Great driver So hard to find transportation to South New Jersey from nyc since they stopped the Amtrak trip!
Janice
Posted
Right on time and helped me with my luggage.
Terri C.
Posted
Before we left the communication was really good, but it turned out both the driver, and the car company, we were told to expect, were different to the one we were given. Before that, we received an email whilst we were still flying, to say that we were expected at that time (2 hours before landing) and if we didn’t make contact with the driver our ride would be cancelled. This was clearly a mistake, but it did sorry us that our ride actually had been cancelled. It was all very nerve wracking. I won’t use them again
Response from LUXY Inc· May 14, 2020
Terri, We want to let you know we value you as a LUXY customer and hope you come back and get the 5 star service that is the LUXY way. Also note we are working on our pricing model every day. Please check back with us for your future transportation needs
Lisa
Posted
Needed to make two changes to our reservations within two days- the first one for four hour time change when airline changed flight time, the second change to the day prior due to a medical emergency and having to fly home. Super easy to make the changes, no questions asked or additional fees, received new email confirmations so no concerns, and great friendly customer service.
Frank
Posted
Service was excellent, picked up at time scheduled with no problems
Response from LUXY Inc· May 14, 2020
Thank you for Choosing LUXY.! We look forward to being able to accommodate you again!
Terry
Posted
Polite, safe drivers were prompt and perfect for my travel plans this time.
Response from LUXY Inc· May 14, 2020
Thank you for Choosing LUXY.! We look forward to being able to accommodate you again!
