LuxuryegyptianlinensReviews of luxuryegyptianlinens.com

Terrible quality product customer service cannot be reached by phone not the thread count as promised. I have tissues thicker. Top sheets are not wide enough and bottom sheets pop off due to thin elastic.

This is a total scam company.. they do not send you what they advertise. I have to report them to Visa as scam to reverse the charges.

I bought a set of flannel sheets for xmas they are for a split top king bed. We used them twice and they ripped down the middle. I sent and email and Woooho they offed 30% off. I will never buy from them again what a bunch of garbage.

The sheets that I purchased are disgustingly rough and feel like burlap. I emailed the company when I took them out of the package and wanted to process a return. They were extremely rude, telling me that "everyone" knows that you have to wash Egyptian cotton sheets numerous time to achieve softness. Well, I did just that, and if anything they feel more disgusting. I contacted them again via email, and they suggested washing in one cup of baking soda and a half cup of vinegar. I asked if I was still dissatisfied, would I be able to return them. CRICKETS!!! I haven't heard one word back from them. Their customer service is HORRIBLE, and I don't think they allow returns for any reason. Do not buy anything from these people.

I purchased two bed sheet sets that arrived in damaged packaging and did not appear to match the product description. When I attempted to return the items, I experienced repeated delays and inconsistent information. After initiating a dispute with my credit card company, I was eventually issued a return label and returned all items. The company later claimed that one set was not returned, which is incorrect. I have proof of shipment and correspondence supporting the full return. I also attempted to leave a review but found that customer feedback appears to be company controlled, limiting the ability to post a balanced or critical review. Based on my experience, I would not recommend this company.

⭐☆☆☆☆ — Extremely Disappointed: Order Delayed, No Support, No Resolution Order #: 123867 Order Date: Tuesday, December 2, 2025 I placed an order for luxury linens on December 2nd, expecting fast delivery and reliable customer service. Instead, I have received no product, no meaningful updates, and absolutely no customer support to resolve the issue. The most frustrating part: I attempted to resolve this directly, but I received no clear status, no timeline, and no accountability from the company. I have also tried to involve my credit card company, and the dispute process has been equally exhausting. This was a simple order. It should not take this much effort to get a product delivered — or even to get a straight answer. At this point, the entire situation feels avoidable, unprofessional, and deeply frustrating. I am posting this review so other customers are aware of the lack of transparency and responsiveness. I am still hoping this company will resolve the matter, and I will update this review if they do. Until then, I cannot recommend them.

Luxury Egyptian Linens is a scam. They sell complete junk and don’t answer the phone or email.

The sheets I purchased “Abripedic Percale Pillowcases, King Pair, Gray, 300 TC” have a very plastic and cheap feel. Doesn’t feel like cotton, let alone long staple cotton, percale weave. When I complained they said they would soften up after a few washings. They have not gotten any softer. Still feels like plastic. When I tried to return they said I had washed them so they won’t return, nor refund my shipping. I would strongly urge you not to buy from this store!