Excellent
1,003 reviews
LumiMedsHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Lumimeds is a platform that links people looking for medication-based weight reduction treatment with board-certified doctors and nutritionists to assist them find the best treatment alternatives to achieve their goal. Our program is totally virtual, which means you may access our services from anywhere in the United States and will meet with our staff online.
LumiMeds (lumimeds.com) has 1,003 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
1,003 approved reviews, newest moderated first
Tammy B.
Posted
Tim was very knowledgeable. And answered all of my questions with confidence.
Response from LumiMeds· Jan 22, 2026
Confidence makes such a difference when you're figuring this stuff out. I'll make sure Tim sees this! 🙌
Sherry H.
Posted
I was having difficulty until I spoke with Tim and he was extremely nice and helpful to me.In the future I would like To talk to him if i have any issues. Extremely helpful and polite . Great customer service..
Response from LumiMeds· Jan 22, 2026
I'll make sure Tim sees this! While we can't always guarantee a specific person on the line, definitely mention his name next time you reach out. Glad you're back on track! 😊
TaShanti R.
Posted
Tim did a great job on helping me to understand my plan
Response from LumiMeds· Jan 22, 2026
Love to hear this! So glad he could help make sense of everything for you. 🙌
Jennifer W.
Posted
Tim was very pleasant and did a great job moving me through all of the steps on my phone to reorder. He was very patient and waited until I was done with everything before we hung up.
Response from LumiMeds· Jan 21, 2026
Tim is on a roll! Navigating reorders on the phone isn't always easy, so we're thrilled he was there to guide you through every step. We'll make sure he knows you appreciated his patience!
Daryl C.
Posted
Very helpful!
Response from LumiMeds· Jan 21, 2026
Glad we could help! Thanks for taking a sec to leave a review. 🫶
kathryn M.
Posted
I just finished week 2 with Lumi Meds and start week 3 tomorrow, and I’m already down 8.1 pounds — but the scale isn’t even the best part. The food cravings that used to haunt me are gone. I naturally crave healthier, feel-good foods now, and for the first time in a long time it’s easy to turn down cookies and say “no thank you” without feeling deprived or fighting myself. On top of the results, the experience has been top-tier. Shipping was fast, the medication comes from a reliable, accredited compounding pharmacy, and the customer service is amazing. Any time I’ve had a question, support via text message and site messaging has been fast, prompt, and genuinely helpful. Lumi Meds has made this journey feel supported, simple, and sustainable — not overwhelming. I’m excited to keep going and so grateful I started. Highly recommend. ✨
Response from LumiMeds· Jan 21, 2026
This review just made our whole week! ✨ 8.1 lbs is amazing, but hearing that you feel in control and supported is the real win here. We’re so happy the process has been smooth for you and keep crushing it in Week 3!!!
Michelle K.
Posted
Mark was very patient and helpful. Thank you!
Response from LumiMeds· Jan 21, 2026
We love hearing this! Mark is a gem 💎. Thanks for highlighting his patience, we’ll make sure to pass the compliment along to him!
Sepideh M.
Posted
Graer customer service
Response from LumiMeds· Jan 21, 2026
Thanks so much for the feedback. We’re always here to help! 🙌
