Excellent
323 reviews
Lumberjack DirectHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Lumberjack Direct is a distributor of select brand hardwood plank flooring. Our company is the product of a deeply held belief that hardwood can be both premium and affordable.Our products include hardwood flooring ideal for the commercial and residential markets. Our hardwood is made from sustainable woods sourced from locations across the world, our brands boast beauty that only time and nature can provide. Get the best hardwood brands right to your door with Lumberjack Direct.While our hearts are set on hardwood, we understand that there are other compatible options in the industry which is why we do our best to accommodate needs for LVP flooring with inventory from leading manufacturers. Armed with 50 years of experience in the hardwood industry combined, we brought Lumberjack Direct to life in 2016. Our deep belief in protecting the environment has driven us to incorporate pivotal technology into sustainability and revolutionizing the way flooring is enjoyed.
Lumberjack Direct (lumberjackdirect.com) has 323 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
323 approved reviews, newest moderated first
Belle B.
Posted
Jacob and Andrew were so amazing. They secured flooring for us that was sold out at every other supplier and had a 4-6 week backorder. They completely saved our renovation timeline and gave us a great deal.
Oscar G.
Posted
Buenísimo voy a dejar 5 estrellitas
Response from Lumberjack Direct· Nov 24, 2025
¡Muchísimas gracias por esas 5 estrellitas! ⭐⭐⭐⭐⭐ Nos alegra saber que tu experiencia fue buenísima. 😊 Aquí estamos para lo que necesites en el futuro. 🙌
Kcat
Posted
Best price per sqft to complete our hardwood floors. Delivery was faster than expected and brought right to the house. All we had to do was bring it in.
Response from Lumberjack Direct· Nov 24, 2025
Thank you so much for sharing this! 🙌 We’re glad we could get you the best price per sq ft and beat your delivery expectations—that’s exactly what we aim for. 🚚💨 Enjoy the new hardwood, and if you ever need anything else for your floors, we’re here to help!
Cindy B.
Posted
Excellent product, excellent price, excellent service. Could not be happier!
Response from Lumberjack Direct· Nov 24, 2025
Thank you so much for this amazing feedback! 🙌 Excellent product, price and service is exactly what we strive for, so it’s wonderful to hear we hit the mark for you. We’re thrilled you couldn’t be happier! If you ever need anything in the future, we’re always here to help. 😊🪵✨
Amanda L.
Posted
I found this company by chance on a google search and I’m so glad I did! I got my dream floors for cheaper than I found them anywhere else! The customer service was great. Excellent response time and attentiveness to my questions and concerns. (Shoutout Andrew!) I’d definitely recommend buying from this company. Looking forward to my order being delivered (estimated very quick delivery too!) and living with my dream floors in my home!
Response from Lumberjack Direct· Nov 24, 2025
Thank you so much for sharing this! 💛 We’re really glad that Google led you to us and that we could help you get your dream floors for a better price than you found elsewhere—that’s exactly what we love to hear. We’ll be sure to pass the shoutout along to Andrew; he’ll be thrilled to know his responsiveness and support made a difference. 🙌 We’re just as excited for your order to arrive and for you to start enjoying those dream floors in your home. If you have any questions at all before, during, or after delivery, we’re always here to help. 🏠✨
Jennifer F.
Posted
I highly recommend Lumberjack Direct. They had the best price for a quality product I needed, and their customer services was fantastic.
Response from Lumberjack Direct· Oct 27, 2025
THANK YOU!
Bob M.
Posted
Needing flooring is not always a choice. We had a main water pipe burst while my wife and I were in Europe. I did extensive research online to replace our flooring and reached out to Lumberjack Direct. I used the chat assistant on the website with ease and was connected to Erykah. Erykah is the point of contact. She is so proficient, kind, informative, and efficient. I was able to reach out to her on several occasions, and she always was able to solve issues, suggest other solutions. Communication is key to a successful transaction and Erykah’s customer service was impeccable. Lumberjack is doing the right thing, having Erykah as the “face” of the company. I would recommend this company to everyone. Erykah, thank you for doing a stellar job.
Response from Lumberjack Direct· Oct 27, 2025
Thank you!!!
Patricia H.
Posted
I did not get my sample
Response from Lumberjack Direct· Oct 27, 2025
Thank you Patricia, I appreciate your offer to delete this review as your $1 sample order has been refunded it full. I am sorry that it never shipped from our supplier :/
